Ecommerce and Online Business Lawyers

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Online trading is the way of the future. Whether you are an established entrepreneur or have a hobby you want to turn into a business, online trading is a great way to lower upfront costs and establish your presence in the market beyond geographical constraints.

Before you launch, however, you will need to familiarise yourself with the laws and regulations applicable to e-commerce businesses and how they will affect your operations. LegalVision’s experienced online business lawyers help you correctly set up your new business. We can advise on:

the best structure for your e-commerce or online business;
applicable laws, including e-commerce law, internet law, and consumer law compliance;
distance selling regulations; and
personal data protection and data security obligations, including under the GDPR.

We can help you to draft your:

website terms and conditions;
privacy policy and cookies policy;
wholesale contracts;
vendor or supplier contracts; and
service agreements for other distributors and service providers.

We can also provide legal advice on protecting your intellectual property rights, including registering trade marks for your branding or logos and ensuring the content on your website is protected by copyright.

The LegalVision team understands online sales and internet regulations and, in recent years, has assisted thousands of B2B and B2C clients with establishing and growing their online business. We also offer price certainty, guaranteeing peace of mind as you establish your new online business.

Whether it’s a new business idea, or an online expansion of an existing business, make your online business growth a reality. Call us today on 0808 196 8584 or complete the form on this page.

Send an enquiry

How LegalVision Can Help

Experienced eCommerce and Online Business Lawyers

As an online business grows, legal risk moves beyond the initial website launch. New sales channels, a move into subscription products, marketplace expansion or entry into a new market can change how customers contract with you and how refunds, cancellations, data and third-party relationships need to be managed.

The strongest position is usually established before the customer journey, commercial model and platform settings are fixed. At that stage, we can assess how your proposed sales process works in practice, identify where legal terms need to appear and align your contracts with the way orders, payments, fulfilment and returns actually operate.

For established eCommerce businesses, this may involve reviewing legacy website terms before a major platform rebuild, preparing for higher sales volumes or restructuring supplier and fulfilment arrangements. Taking advice early gives your business more room to adjust the commercial model, rather than trying to correct customer-facing terms after a dispute or compliance issue has arisen.

Examples of when businesses come to us:

a new subscription or marketplace model is launching, and the customer journey no longer fits the business’s existing website terms
returns and cancellation complaints are increasing, creating pressure to review checkout wording, customer communications and the underlying sales process
a fulfilment or supplier arrangement is being renegotiated, and responsibility for delays, defective products and customer claims needs clearer allocation

Our expertise

Website and customer terms: We draft and review website terms and conditions, terms of sale and platform terms so your business can set clear rules for ordering, payment, delivery, cancellations, returns and acceptable use.
Distance selling and consumer compliance: We advise on online sales processes, consumer contracts, pre-contract information, cancellation rights, refunds and customer communications so you can design a compliant checkout and post-purchase experience.
Privacy, cookies and online data: We advise on privacy notices, cookie practices and data handling connected with websites, apps and digital marketing so you can assess how customer information is collected and used.
Suppliers, fulfilment and commercial partners: We draft and negotiate supplier, wholesale, distribution and service agreements so responsibilities for stock, delivery, service levels, liability and customer issues are commercially workable.
Brand and digital content: We advise on trade marks, website content and intellectual property ownership so you can protect brand assets and manage the rights used across your online channels.

Our Services

Drafting and Reviewing Online Business Documents

We can draft and review all types of documents needed to set up and run an e-commerce or online business, including Website Privacy Policy, Website Terms of Use, Website User Agreements and Business Terms and Conditions.

Advising on Online Privacy and Data Regulations

If you run a business that stores or transmits personal information overseas, you may be required to adhere to data protection regulations in different jurisdictions. Our team can advise you on which privacy laws apply to your business.

Callum Kilgour-Aitken Senior Associate, LegalVision

Providing businesses
with unlimited legal help.

Unlike other law firms, LegalVision provides businesses with ongoing and on-demand legal support through our unlimited legal services membership. When you become a member, you get access to an experienced team of lawyers to assist with all your business' legal needs. Your membership includes:

Unlimited Document Drafting,
Reviews and Amendments
Unlimited Legal Advice Consultations
Unlimited Domestic Trade Marks
and more…

Frequently Asked Questions

What does an eCommerce solicitor do?

An eCommerce solicitor helps online businesses with the legal documents and compliance obligations of selling online. LegalVision’s solicitors can help with website terms, returns policies, privacy notices and consumer law, including the Consumer Contracts Regulations.

Can LegalVision help with website terms and conditions?

Yes. Our solicitors can prepare website terms of sale, terms of use, subscription terms and acceptable use policies built around your checkout and account journey, covering payment, delivery, cancellations, returns, liability and IP.

Can LegalVision help with returns and refunds policies?

Yes. Our solicitors can prepare returns, refunds and cancellation policies that sit alongside your website terms and checkout process, so what customers see on product pages, in order confirmations and in the policy itself is consistent.

When should an online business update its terms and policies?

Online businesses often update their terms when they change how they sell, such as launching subscriptions, selling on marketplaces, entering new markets or switching fulfilment providers. LegalVision’s solicitors can help update terms and related supplier and platform agreements.

What does working with LegalVision on an eCommerce matter involve?

Work usually starts with your sales model, customer journey and existing documents. Our solicitors can then prepare or update terms, policies and commercial agreements, and help with connected supplier, data, brand or platform issues.

Why choose LegalVision’s eCommerce solicitors?

Our eCommerce solicitors work with online retailers, direct-to-consumer brands, subscription businesses and marketplace sellers, so advice reflects how online sales work. Fixed fees give you cost certainty, and quick turnarounds help when a launch, promotion or platform change is close.

What our clients say about us

Charlotte Wass , GM
LegalVision is always so quick to deal with requests and queries. They go above and beyond and offer support in areas I hadn't considered.

Kevin Porter , Director
It's like having our own legal team for a fraction of the cost, and their response time has been impressive.

Paul Bay , Director of Client Solutions
LegalVision has helped us modernise our contracts, protect the business, and resolve issues before they become problems. It’s transformed how we work.

Luke Hamlin , Director
The team have been professional, knowledgeable and respectful throughout each meeting. Unlimited revisions and contracts made within one week.

Laura Baird , Founder
The service is fantastic and all-encompassing! LegalVision has guided me through setting up and building a new company. I can't rate them more highly.

Aaron Lee , Co-founder
LegalVision is a law firm made for today and the future. The turnaround times have been impressive. The overall experience is perfect.

How we help
our clients

Cost Certainty

We offer our clients a range of pricing options to suit their needs and provide transparency around legal costs. Our membership offers unlimited legal services for an affordable monthly fee.
Specialist Lawyers

LegalVision caters to a full range of commercial law needs. Our lawyers are specialists who bring extensive experience from working at leading law firms in Australia, the United Kingdom, New Zealand and across the world.
Responsive Timeframes

We understand that timing is critical, particularly for businesses that have a large number of legal projects. LegalVision is committed to delivering our services within short timeframes that fit the commercial needs of our clients.
Custom Technology

We have built our tech stack from the ground up. Our team of developers build technology to help streamline the workflow of our legal team and improve the client experience for our members.

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LegalVision is an award-winning business law firm

2025 Future of Legal Services Innovation Finalist - Legal Innovation Awards
2024 Law Company of the Year Finalist - The Lawyer Awards
2024 Law Firm of the Year Finalist - Modern Law Private Client Awards
2023 Economic Innovator of the Year Finalist - The Spectator
2023 Law Company of the Year Finalist - The Lawyer Awards