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Franchising as Marketing: Legal Guidelines for Success

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Generating effective marketing campaigns can be a costly aspect of operating and sustaining a growing business. Franchising is not only a strategic model for brand growth; it can also be a powerful marketing tool. By allowing franchisees to operate under your overarching brand, you can expand its reach and market presence without increasing your financial and operational burdens. This article explores how franchising can be a great marketing tool for your business and highlights vital legal considerations for sustainable success in franchising. 

Franchising as Marketing 

Franchising can significantly enhance your business’s marketing efforts in several ways. The following table outlines the marketing benefits of the franchising model. 

Marketing Benefits of FranchisingExplanation
Brand expansion Opening multiple franchise businesses makes your brand more visible and accessible to a broader market audience. This increased presence can boost brand awareness and credibility, attracting customers and potential investors. 
Local market penetration Franchisees often have a deep understanding of their local markets. Their knowledge allows them to tailor their marketing strategies to regional preferences. This localised approach can be more effective than a one-size-fits-all national marketing campaign. 
Shared marketing costs Franchise systems typically involve collective marketing efforts. Franchisees will make regular contributions to a marketing fund. You will pool their contributions into a pot of funds, which you can use to finance impactful franchise marketing campaigns. 
Word-of-mouth referrals Satisfied franchisees and their customers can advocate for your brand, and their positive word-of-mouth referrals can drive new customers to your franchise locations. 
Innovation Franchisees often bring new ideas and direct feedback from their markets. Their ideas can lead to innovation in your marketing strategies and overall brand. This flow of information can help to keep your brand relevant and competitive. 

1. The Franchise Agreement 

The franchise agreement is a critical part of your relationships with your franchisees. Within this contract, you will outline the terms of your relationship with your franchisees and roles and responsibilities. You will also establish critical aspects such as:

  • the fee structure;
  • intellectual property use; 
  • training and support provisions; and
  • renewal and termination terms. 

You should also clearly define marketing obligations within this agreement, including:

  • marketing fund contributions;
  • your franchise marketing strategy; 
  • provisions for marketing support; and 
  • participation in national or regional marketing campaigns. 

In addition to the franchise agreement, you will also draft a franchise operations manual. This manual will be a substantial document that outlines everything a franchisee needs to know about running a business under your brand. Here, you can go into further detail about marketing practices and support provisions.

2. Intellectual Property Protection 

Protecting your brand’s intellectual property is crucial when franchising. You should register your trade marks (including logos and your brand’s name) and any unique innovations, such as proprietary systems, processes, or recipes, with the Intellectual Property Office (IPO)

You should clearly outline within the franchise agreement how franchisees can use your intellectual property assets and restrictions on their usage. Doing so will help you maintain brand consistency and prevent misuse of your assets. 

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3. Exclusive Territory Rights 

If you grant a franchisee exclusive territory rights, they will be the only franchisee within your brand operating within their defined geographic area. These rights help prevent market saturation and ensure fair opportunities for each franchisee. 

If you plan to give your franchisees territory rights, you should clearly define this in the franchise agreement and carefully specify where they can operate and market their products or services. 

4. Advertising and Marketing Compliance 

You must ensure that all of your advertising and marketing practices comply with relevant laws and regulations. Compliance includes adhering to the Advertising Standards Authority (ASA) guidelines in the UK, which prohibit misleading claims and require truthful representation of products and services. If your franchised brand does not comply with advertising regulations, you can incur fines, legal action, and reputational damage. 

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Key Takeaways 

While an excellent tool for brand growth, franchising is also a great way to market your business. It can drive brand expansion and enable your business model to enter local markets. Embracing franchising as a marketing strategy can help you scale your business effectively. 

Franchising can effectively drive brand growth and market your business by entering local markets. To maximise these benefits, you must navigate several legal considerations. These include:

  • drafting a strong franchise agreement and operations manual;
  • protecting intellectual property;
  • providing exclusive territory right; and 
  • adhering to advertising regulations. 

Understanding these aspects ensures a robust and legally sound franchise network that supports sustainable growth.

If you require legal advice about franchising your business, our experienced franchise lawyers can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers who can answer your questions and draft and review your documents. Call us today at 0808 196 8584 or visit our membership page.

Frequently Asked Questions

Is franchising a good tool for marketing a business? 

Yes, franchising can be a great way to market your business, grow brand awareness and offset financial and operational burdens. 

What marketing obligations should I outline in the franchise agreement? 

Franchise marketing-related matters that you should outline in the franchise agreement include franchisees’ marketing fund contributions, your franchise marketing strategy, provisions for marketing support and 
franchisees’ participation in national or regional marketing campaigns. 

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Jessica Drew

Jessica Drew

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