{"id":198889,"date":"2026-07-20T02:30:56","date_gmt":"2026-07-20T01:30:56","guid":{"rendered":"https:\/\/legalvision.co.uk\/?post_type=publications&#038;p=198889"},"modified":"2026-07-29T08:06:42","modified_gmt":"2026-07-29T07:06:42","slug":"when-a-customer-wont-pay-uk","status":"publish","type":"publications","link":"https:\/\/legalvision.co.uk\/publications\/when-a-customer-wont-pay-uk\/","title":{"rendered":"When a Customer Won&#8217;t Pay"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">When a customer won&#8217;t pay, your cash flow takes the hit. Chasing an overdue invoice is rarely as simple as sending another reminder, and the wrong move can cost you time and money.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This free guide sets out your UK debt recovery options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We explain:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>how to invoice and set payment terms to reduce disputes;<\/li>\n\n\n\n<li>when and how to send a letter before claim;<\/li>\n\n\n\n<li>the court process and Money Claim Online;<\/li>\n\n\n\n<li>enforcement options if the debtor still does not pay; and<\/li>\n\n\n\n<li>when winding up or bankruptcy is worth considering.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you need further legal assistance with chasing invoices from customers, LegalVision&#8217;s experienced dispute lawyers can help. Create a new request to speak to one of our lawyers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When a customer won&#8217;t pay, your cash flow takes the hit. Chasing an overdue invoice is rarely as simple as sending another reminder, and the wrong move can cost you time and money. This free guide sets out your UK debt recovery options. We explain: If you need further legal assistance with chasing invoices from<a href=\"https:\/\/legalvision.co.uk\/publications\/when-a-customer-wont-pay-uk\/\">Continue reading <span class=\"sr-only\">&#8220;When a Customer Won&#8217;t Pay&#8221;<\/span><\/a><\/p>\n","protected":false},"featured_media":198629,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":""},"class_list":["post-198889","publications","type-publications","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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