{"id":767,"date":"2021-12-22T03:21:24","date_gmt":"2021-12-22T03:21:24","guid":{"rendered":"https:\/\/uk.legalvision.com.au\/?p=767"},"modified":"2026-04-09T00:54:32","modified_gmt":"2026-04-08T23:54:32","slug":"my-business-is-in-a-dispute","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/disputes-litigation\/my-business-is-in-a-dispute\/","title":{"rendered":"My Business is in a Dispute. What Can I Do?"},"content":{"rendered":"\n<p>A business dispute requires clear decisions early, not reactive moves under pressure. Understanding your options from the outset helps you manage risk, control costs and choose the most effective path to resolution, whether through negotiation, mediation or court proceedings.\u00a0This article explains the options available when your business is in a dispute and when each approach may be appropriate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">What Do I Need to Know First?<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">The first question you should ask yourself is who you are in a dispute with. If it is a party with which you have an existing contract, then you should first check that contract. You may find that there is a dispute resolution clause. A dispute resolution clause is a term of a contract which outlines what will happen in the case of a dispute.&nbsp;<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">For example, you may have an arbitration clause. An arbitration clause could require arbitration proceedings in the event of a dispute.&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<p><span style=\"font-weight: 400\">If there is no dispute resolution clause, then you might benefit from seeing which processes your business has used in the past to settle similar disputes. In the alternative, you may also want to know which dispute resolution process is best suited to your current situation.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">To know which dispute resolution process is best for your situation, you will want to consider factors such as whether you:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">have a lot of time or not to resolve the dispute;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">would like the outcome of the process to be binding;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">are willing to go to court and risk high legal fees;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">want strict rules of evidence to be applied;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">have an issue with seeing the other party you are in a dispute with; and<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">value having control over the outcome of the dispute.<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400\">The rest of this article will consider some options that are available to you.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Going to Court<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">Taking your <a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/commercial-case-court-of-appeal\/\">case to court <\/a>is a good way of making sure that you resolve the dispute in line with the law and previous court decisions. Going to court involves arguing your case before a judge, who will decide your case based on previous cases. This is beneficial if you value predictability in your dispute. Further, it may be a preferable option if time is not an issue and you have a strong and arguable case. However, before committing to court proceedings, you will want to keep two key points in mind.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">First, you want to make sure that you have sought legal advice to know whether going to court is appropriate for your situation. For example, you may be better off settling a small claim outside of court. Second, you will also likely want to attempt mediation first. Indeed, a court will generally suggest that you try mediation proceedings before starting a full court case.&nbsp;<\/span><\/p>\n\n\n\n<div  class=\"box box--icon box--info\">\n    <p dir=\"auto\"><strong>Key Statistics<\/strong><\/p>\n<ol dir=\"auto\">\n<li><strong>87 %:<\/strong>\u00a087 per cent of commercial mediations settle successfully, with 70 per cent resolving on the day.<\/li>\n<li><strong>454,000:<\/strong> County Court claims reached 454,000 in Q4 2025, the majority being money claims common in business disputes.<\/li>\n<li><strong>743:<\/strong> The Commercial Court received 743 new claims in 2023-24, highlighting the volume of high-value commercial litigation.<\/li>\n<\/ol>\n<p dir=\"auto\"><strong>Sources<\/strong><\/p>\n<ol dir=\"auto\">\n<li>CEDR Mediation Audit 2025<\/li>\n<li><a href=\"https:\/\/www.gov.uk\/government\/statistics\/civil-justice-statistics-quarterly-october-to-december-2025\/civil-justice-statistics-quarterly-october-to-december-2025\">Ministry of Justice \u2013 Civil Justice Statistics Quarterly (October\u2013December 2025)<\/a><\/li>\n<li>Judiciary of England &amp; Wales \u2013 Commercial Court Report 2023-2024<\/li>\n<\/ol>\n<\/div>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+448081968584\" class=\"not-prose\">0808 196 8584<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div 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Alternative dispute resolution refers to any form of dispute resolution which does not involve going to court.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Mediation, in particular, is where an impartial mediator is appointed to help the parties in a dispute come to an agreeable solution. This process varies from going to court because, ultimately, how the dispute is solved is up to you. Mediation provides you with greater control over the outcome of the dispute. It can also be a faster way of resolving the dispute (given that court proceedings can take several years in some cases).&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Additionally, the mediation process is strictly confidential (unlike a public court hearing). Therefore, its outcome can only be shared if every party to the mediation agrees to it. Finally, a &#8216;settlement agreement&#8217; (which concludes the mediation process) can be legally binding, which might be reassuring for your business.<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">However, mediation requires cooperation from both parties. While it might not require that you have face-to-face interaction with the other party, you will need to work together to come to a solution. If this is off the cards, then mediation may not be the appropriate dispute resolution service for your business.<\/span><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Arbitration<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/arbitration-5-key-points\/\">Arbitration<\/a><\/span> <span style=\"font-weight: 400\">is another form of dispute resolution. It is similar to court proceedings because you will present your case to an independent arbitrator appointed by both parties (who performs a similar role to a judge). However, unlike a court proceeding, the results of the arbitration will be private and confidential.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Appointing an independent arbitrator can be both a benefit and a drawback. It may be a drawback because it does not guarantee the same rigour and quality as the court system. As a result, arbitration may be said to produce fewer quality decisions. However, it can be beneficial if the arbitrator is a specialist in the subject area that the dispute involves. This will be especially so in commercial disputes where the arbitrator is a commercial specialist.&nbsp;<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">An arbitration process also has a more limited &#8216;disclosure process&#8217;. The disclosure process simply refers to the rules of giving evidence in court. Arbitration does not have the same strict disclosure requirements as a court proceeding, so it can be a speedier way of resolving your dispute.&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Key Takeaways<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">All in all, if your business is in a dispute, the first thing to do is check the contract you have with the other party. You may find a dispute resolution condition in the contract in the event of certain facts, in which case you may have to adhere to that term.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">However, if there is no contractual condition, you will want to assess what your business is looking for from the dispute. If you want a fast resolution, you will likely prefer arbitration or mediation to a court proceeding. In any case, you should seek professional legal advice in the case of a dispute before bringing legal action. Professional legal advice can help you ascertain the likelihood of you winning in a court case given the factual context of your dispute.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">If you need help with navigating a business dispute, our <a href=\"https:\/\/legalvision.co.uk\/disputes-lawyers-lp\/\">experienced disputes lawyers<\/a> can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our <\/span><a href=\"https:\/\/legalvision.co.uk\/membership\"><span style=\"font-weight: 400\">membership page<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Frequently Asked Questions<\/span><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1640143001959\"><strong class=\"schema-faq-question\"><strong>What is alternative dispute resolution?<\/strong><\/strong> <p class=\"schema-faq-answer\">Alternative dispute resolution refers to any form of dispute resolution which does not involve going to court. Examples include mediation and arbitration.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1640143010745\"><strong class=\"schema-faq-question\"><strong>Are there online dispute resolution methods that I can use?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes. Online dispute resolution is a growing field. It tends to use artificial intelligence to settle business disputes and is highly efficient and cost-effective. However, it is best used when the dispute has a clear fact pattern.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1775692258781\"><strong class=\"schema-faq-question\">What is a letter of demand?<\/strong> <p class=\"schema-faq-answer\">A letter of demand sets out your claim, the legal basis, and what you want from the other party, often as a first step to resolve the dispute.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1775692267706\"><strong class=\"schema-faq-question\">When should you seek legal advice in a dispute?<\/strong> <p class=\"schema-faq-answer\">You should seek legal advice early to understand your position, plan your strategy, and avoid costly mistakes as the dispute progresses.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"9eb4f72322\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/767\" \/>            <input value=\"https:\/\/legalvision.co.uk\/disputes-litigation\/my-business-is-in-a-dispute\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"My Business is in a Dispute. What Can I Do?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A business dispute requires clear decisions early, not reactive moves under pressure. Understanding your options from the outset helps you manage risk, control costs and choose the most effective path to resolution, whether through negotiation, mediation or court proceedings.\u00a0This article explains the options available when your business is in a dispute and when each approach<a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/my-business-is-in-a-dispute\/\">Continue reading <span class=\"sr-only\">&#8220;My Business is in a Dispute. What Can I Do?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13325,"featured_media":606,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1724,999,1596,1988,2529,901","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[26],"tags":[20,21,39,40],"class_list":["post-767","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-disputes-litigation","tag-small-business","tag-medium-business","tag-business-dispute","tag-dispute-resolution"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>My Business is in a Dispute. 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