{"id":492,"date":"2021-11-29T02:00:55","date_gmt":"2021-11-29T02:00:55","guid":{"rendered":"https:\/\/uk.legalvision.com.au\/?p=492"},"modified":"2025-06-13T02:06:00","modified_gmt":"2025-06-13T01:06:00","slug":"alternative-dispute-resolution-in-england-wales","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/disputes-litigation\/alternative-dispute-resolution-in-england-wales\/","title":{"rendered":"What is Alternative Dispute Resolution in the UK?"},"content":{"rendered":"\n<p><span style=\"font-weight: 400\">Alternative dispute resolution (or ADR) is one way of dealing with disputes. Alternative dispute resolution refers to ways of resolving a dispute that does not involve going through court proceedings (such as if you were bringing a court action). There are several different ways that you can engage in alternative dispute resolution. Some common forms, for example, are mediation, conciliation, and arbitration.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">This article will explain:&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">the main types of alternative dispute resolution;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">when it might be a good idea to use alternative dispute resolution; and<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">some benefits and drawbacks.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Mediation<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/3-things-to-know-about-mediation\/\">Mediation<\/a><\/span> <span style=\"font-weight: 400\">is one of the primary types of alternative dispute resolution. The courts usually recommend mediation before proceeding with expensive and lengthy court proceedings. It can be a quick way of solving a problem, as it encourages the parties to come to an agreement or &#8216;<a href=\"https:\/\/legalvision.co.uk\/employment\/settlement-agreements\/\">settlement<\/a>&#8216;. A settlement is a legally enforceable document, which lays out agreed terms between the parties.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">During the mediation process, <\/span>the<span style=\"font-weight: 400\"> mediator is an impartial person who facilitates an agreement between the parties. Therefore, it can be an effective way of conflict management, as it does not require the parties to meet in person. Further, by coming to an agreement, you may be able to repair relations and work together in the future.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Mediation also usually costs less than using the court system. Finally, mediation can give you greater control over the terms of your dispute. Instead of leaving the decision in the hands of a judge, you are given the power to decide:&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">whether to settle; and&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">how to settle.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Mediation Summarised<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400\">In summary, mediation is:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">the process of coming to an agreed solution with the other party;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">involves an impartial mediator, who will try to facilitate an agreement; and<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">can be beneficial, as it gives you more control over the terms of the solution to your dispute.&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<div class=\"box box--icon box--idea\">\n<p><span style=\"font-weight: 400\">If this is what you are looking for, then mediation may be a good and cheap alternative dispute resolution process for your business.&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Conciliation<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">Conciliation, on the other hand, is free to use. It is similar to mediation but deals with more specific legal issues as opposed to general disagreements. It involves a conciliator, who performs a similar role to a mediator in facilitating agreement between parties. A conciliator will intervene with &#8216;conciliation&#8217; sessions, and the conclusion will usually be through a court order of some kind. It is recommended that you seek formal legal advice to assess your circumstances if you are not sure whether to use mediation or conciliation.&nbsp;<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">Mediation and conciliation both largely depend on whether the other party is willing to comply and is also looking to come to an agreement. Therefore, it may sometimes be more useful to use the arbitration process instead.<\/span><\/p>\n<\/div>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+448081968584\" class=\"not-prose\">0808 196 8584<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div class=\"not-prose flex justify-center text-left gform_input_bg_white    \">\n    <script>\nvar 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It is similar to court proceedings because you will present your case to an independent arbitrator who will make a judgement. However, unlike a court proceeding, it is resolved privately instead of publicly.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">The parties usually choose the independent arbitrator who will make the decision, and it is usually binding. As a result, it may be difficult to appeal the decision made by the arbitrator. However, one of the key benefits of going through the arbitration process is that you can avoid the large backlog of cases built up in the courts in recent years. Because of this, arbitration is much quicker than taking your case to court.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">There are <a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/key-points-uk-arbitration-law\/\">further considerations<\/a> you should know if you are going to opt for arbitration. For example, the arbitration process is usually much more confidential than going to court. This can be important if you want a quick and discrete solution to a dispute.&nbsp;<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">Further, there is a more limited disclosure process. A disclosure process simply refers to the rules of giving evidence in court. As arbitration was designed to be a more speedy way of resolving a dispute, it does not have the same strict requirements for giving in evidence as formal court proceedings.&nbsp;<\/span><\/p>\n<\/div>\n\n\n    <div class=\"my-7 lg:my-10 border-y-2 border-gray-100 py-7 lg:py-10 flex flex-col sm:flex-row items-start gap-10\">\n                    <img decoding=\"async\" class=\"w-52 mx-auto my-0! rounded\" src=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2023\/01\/13013547\/buying-a-business-560x792-1.jpg\" alt=\"Front page of publication\"\n                 loading=\"lazy\" width=\"208\" height=\"298\">\n                <section>\n            <div class=\"text-2xl font-bold\">Buying a Business: Guide to Negotiating Terms<\/div>\n            <div class=\"body-text\">\n                <p>Buying a business? Download this free guide to help you negotiate key terms like price, stock, and employee entitlements.<\/p>\n            <\/div>\n            \n\n<a href=\"https:\/\/go.legalvision.co.uk\/buying-business-guide.html\" class=\" block px-5 py-3.5 max-w-fit bg-orange button__hover transition rounded text-white font-bold text-lg no-underline uppercase leading-tight text-center\" target=\"\" rel=\"\">Download Now<\/a>        <\/section>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Is Arbitration the Right Choice?<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400\">However, keeping this in mind, arbitration may not always be the best for your situation. In particular, arbitration is usually much better in technical scenarios where a specialist arbitrator is appointed. Making sure that your arbitrator is good for the specific dispute is highly important. This will make the result of the arbitration more predictable. Additionally, having predictability is important because an arbitration process does not guarantee an outcome that is truly premised on facts and law, as a court proceeding does.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">On the whole, it is worth assessing whether an arbitration process is best for your business. Further, it will be worth checking if there is an arbitration clause in the contract between you and the disputing party. An arbitration clause is a term of a contract which states when you might require an arbitration process to begin.&nbsp;<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">Some key things to look at more generally will be whether you:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">can find a technical arbitrator; and<\/span><\/li>\n<li><span style=\"font-weight: 400\">prefer a speedier and most cost-effective (but potentially less predictable) outcome.<\/span><\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Key Takeaways<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">Alternative dispute resolution services are an alternative to the court process. They can be a more cost-effective and time-effective way of dealing with disputes. They do, however, come with their own downsides. For example, they may require compliance from the other party, or they may provide slightly less predictable results if the issue is not technical. It is usually worth assessing alternative dispute resolution services before proceeding to court.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">If you need advice regarding alternative dispute resolution, <a href=\"https:\/\/legalvision.co.uk\/disputes-lawyers-lp\/\">LegalVision\u2019s experienced dispute resolution lawyers<\/a> can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our <\/span><a href=\"https:\/\/legalvision.co.uk\/membership\"><span style=\"font-weight: 400\">membership page<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Frequently Asked Questions<\/span><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1638142736258\"><strong class=\"schema-faq-question\"><strong>Will I have to meet the other party in an arbitration?<\/strong><\/strong> <p class=\"schema-faq-answer\">You may not have to meet them in person, but the arbitration process usually requires all parties to be present.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1638142746391\"><strong class=\"schema-faq-question\"><strong>Which is the cheapest way of resolving a dispute?<\/strong><\/strong> <p class=\"schema-faq-answer\">Conciliation can sometimes be free. Mediation is also usually a cheap method, though this will depend on how long the mediation process takes.\u00a0<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"222bf55a0a\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/492\" \/>            <input value=\"https:\/\/legalvision.co.uk\/disputes-litigation\/alternative-dispute-resolution-in-england-wales\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"What is Alternative Dispute Resolution in the UK?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Alternative dispute resolution (or ADR) is one way of dealing with disputes. Alternative dispute resolution refers to ways of resolving a dispute that does not involve going through court proceedings (such as if you were bringing a court action). There are several different ways that you can engage in alternative dispute resolution. Some common forms,<a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/alternative-dispute-resolution-in-england-wales\/\">Continue reading <span class=\"sr-only\">&#8220;What is Alternative Dispute Resolution in the UK?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13325,"featured_media":563,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"2802,2105,825,1596,2650,2273","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[26],"tags":[20,21,22,23,24,25],"class_list":["post-492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-disputes-litigation","tag-small-business","tag-medium-business","tag-alternative-dispute-resolution","tag-mediation","tag-conciliation","tag-arbitration"],"acf":[],"yoast_head":"<!-- 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He specialises in disputes and commercial transactions and has experience in commercial litigation in the UK. He has completed placements at various Chambers and white shoe law firms specialising in both contentious and transactional law, and served as a Parliamentary Intern in the House of Commons. In addition, he also has experience in advocacy through having worked at an international NGO. Qualifications: Masters of Laws (LLM), BPP Law School, BA, Jurisprudence, University of Oxford; MSc, Political Theory, London School of Economics and Political Science (LSE).","sameAs":["https:\/\/www.linkedin.com\/in\/efe-kati\/"],"url":"https:\/\/legalvision.co.uk\/author\/efekati\/"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/disputes-litigation\/alternative-dispute-resolution-in-england-wales\/#faq-question-1638142736258","name":"Will I have to meet the other party in an arbitration?","acceptedAnswer":{"@type":"Answer","text":"You may not have to meet them in person, but the arbitration process usually requires all parties to be present.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/disputes-litigation\/alternative-dispute-resolution-in-england-wales\/#faq-question-1638142746391","name":"Which is the cheapest way of resolving a dispute?","acceptedAnswer":{"@type":"Answer","text":"Conciliation can sometimes be free. Mediation is also usually a cheap method, though this will depend on how long the mediation process takes.\u00a0","inLanguage":"en-GB"},"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/users\/13325"}],"replies":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/comments?post=492"}],"version-history":[{"count":17,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/492\/revisions"}],"predecessor-version":[{"id":193835,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/492\/revisions\/193835"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media\/563"}],"wp:attachment":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media?parent=492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/categories?post=492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/tags?post=492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}