{"id":2825,"date":"2022-04-06T07:18:08","date_gmt":"2022-04-06T06:18:08","guid":{"rendered":"https:\/\/uk.legalvision.com.au\/?p=2825"},"modified":"2024-08-22T01:47:37","modified_gmt":"2024-08-22T00:47:37","slug":"monitoring-employees-home","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/employment\/monitoring-employees-home\/","title":{"rendered":"Monitoring Employees Working From Home in the UK"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">Since the coronavirus pandemic hit the UK, remote work or home working has become increasingly common. Indeed, some employers may be more open to homeworking, and employees may prefer being remote workers. Where you have employees working from home, you may decide that it is essential to <a href=\"https:\/\/legalvision.co.uk\/employment\/monitor-staff-at-work\/\">monitor their work<\/a>. This can allow you to understand their productivity and ensure that they abide by your <a href=\"https:\/\/legalvision.co.uk\/employment\/employment-policies\/\">business policies<\/a>, such as those concerning IT. However, v<\/span>arious acts and regulations cover <span style=\"font-weight: 400;\">the laws about monitoring remote employees<\/span>. As such, <span style=\"font-weight: 400;\">it can be confusing for an employer to understand their obligations. This article will explain what you should know about monitoring your employees working from home.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Monitoring Employees Working From Home<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">There are numerous ways you may decide to monitor your employees from home. For example, through:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">monitoring telephone calls;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">logging their keystrokes;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">monitoring their use of the internet;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">taking screenshots; or<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">looking at their emails.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Legal Considerations When Monitoring Staff<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">You are legally allowed to monitor your staff when working from home. However, there are rules about this which you should note. You should also understand that it could be unfair to <a href=\"https:\/\/legalvision.co.uk\/employment\/dismissing-an-employee\/\">dismiss an employee<\/a> after monitoring them working where they were not aware you were doing so.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">There may also be instances where your legal responsibility involves monitoring your employees when working from home. As an employer, a<\/span> Court can hold you l<span style=\"font-weight: 400;\">egally responsible for the actions of your staff. Such actions include comments they make leading to instances of defamation or discrimination. This is known as vicarious liability.&nbsp;<\/span><\/p>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+448081968584\" class=\"not-prose\">0808 196 8584<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div class=\"not-prose flex justify-center text-left gform_input_bg_white    \">\n    <script>\nvar 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Some of these are detailed below.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Telling Staff You Are Monitoring Them<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Generally, you are legally required to tell your staff if you monitor them while working from home. Keeping this from your staff members could result in employees raising a grievance and potentially put you in breach of your data protection obligations.\u00a0If the situation escalates, an employee might claim constructive dismissal, which is when they feel forced to leave their role. Also, not telling your staff you are monitoring them whilst working from home could damage trust between you and your employees.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you do not want to alert your staff that you are monitoring them, you should have a good reason for this decision. For example, you might suspect criminal activity. This also applies when monitoring staff through their telephone calls. When monitoring staff through telephone calls, there are specific circumstances where their consent is not required.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Additionally, you may not need your employees\u2019 consent to monitor their work from home if you:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">think they are doing something they are not permitted to do;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">are doing so in the interest of national security;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">ensure you meet standards in terms of telecommunications equipment;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">are required to monitor transactions for your business; or<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">need to conduct quality control to abide by regulations or business continuity.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Right to Privacy<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Your staff has a right to a reasonable degree of privacy when working from home. Importantly, you need to bear this in mind when considering how you monitor their work from home. For example, if your employees feel that your monitoring methods are too invasive, they may have a grievance with you. Equally, they may do so where you cannot give a valid reason for your monitoring activity.<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400;\">As an employer, you need to balance the necessity of you monitoring your employees at home and the effect on your employees&#8217; privacy. For example, installing a laptop camera in your employees&#8217; devices could intrude on their family&#8217;s lives.<\/span><\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Monitoring Your Staff Equally&nbsp;<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">If you monitor your staff working from home, you must also ensure that you do so equally. Therefore, you should not choose to monitor some staff but not others simply because they have a protected characteristic. There are nine characteristics that have legal protection from discrimination, including race, sex, and disability.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Data Protection<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Finally, when monitoring your staff working from home, you need to be aware of data protection laws. Indeed, monitoring your staff at home will require you to process their data. Likewise, you can only process data with a specific, explicit and legitimate purpose for doing so. Examples of a legitimate purpose could be to:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">ensure the personal data your employees use is secure;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">enable you to carry out your legal obligations; or<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">check your employees are carrying out their obligations stated within their employment contracts.<\/span><\/li>\n<\/ul>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400;\">Where data protection law allows you to carry out monitoring, you should still be wary that your staff might consider monitoring in breach of their employment contracts.<\/span><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Key Takeaways<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">You are legally allowed to monitor your employees working from home. However, you must be aware of the rules and considerations when monitoring your employees working from home. For example, when monitoring their phone calls, you require their consent. An exception is if they meet specific criteria, like if you suspect criminal activity. You should also consider your employees&#8217; right to privacy and data protection laws when processing personal data through your monitoring.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you need help with understanding monitoring employees working from home, our experienced <\/span><a href=\"https:\/\/legalvision.co.uk\/employment-lawyers-lp\/\"><span style=\"font-weight: 400;\">employment lawyers<\/span><\/a><span style=\"font-weight: 400;\"> can assist in our LegalVision membership. You will have unlimited access to lawyers to answer your questions and draft and review your documents for a low monthly fee. So call us today on <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our <\/span><a href=\"https:\/\/legalvision.co.uk\/membership\"><span style=\"font-weight: 400;\">membership page<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Frequently Asked Questions<\/span><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1649224996322\"><strong class=\"schema-faq-question\"><strong>Is it legal to monitor employees working from home?<\/strong><\/strong> <p class=\"schema-faq-answer\">It is legal to monitor your employees working from home. However, there are rules surrounding this and many considerations to go through when doing so.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1649225007738\"><strong class=\"schema-faq-question\"><strong>Does an employer have a legal responsibility to monitor employees working from home?<\/strong><\/strong> <p class=\"schema-faq-answer\">As an employer, you may have a legal responsibility to monitor your employees when working from home to ensure that their communications are not, for example, discriminatory or defamatory. This is because you can be liable for these actions through vicarious liability.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"9eb4f72322\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/2825\" \/>            <input value=\"https:\/\/legalvision.co.uk\/employment\/monitoring-employees-home\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"Monitoring Employees Working From Home in the UK\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Since the coronavirus pandemic hit the UK, remote work or home working has become increasingly common. Indeed, some employers may be more open to homeworking, and employees may prefer being remote workers. Where you have employees working from home, you may decide that it is essential to monitor their work. This can allow you to<a href=\"https:\/\/legalvision.co.uk\/employment\/monitoring-employees-home\/\">Continue reading <span class=\"sr-only\">&#8220;Monitoring Employees Working From Home in the UK&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13326,"featured_media":525,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1328,2502,1791,1370,1760,2680","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[35],"tags":[20,21,514,701,702],"class_list":["post-2825","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employment","tag-small-business","tag-medium-business","tag-monitor-staff","tag-workplace-surveillance","tag-monitoring-emails"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Monitoring Employees Working From Home | LegalVision UK<\/title>\n<meta name=\"description\" content=\"Monitoring your employees when working from home is lawful in England and Wales. 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Prior to her freelance writing work, Clare worked for UK central government in policy and communication roles. She has also run her own businesses where she founded a magazine and was editor-in-chief. She is currently studying part-time towards a PhD predominantly in international public law. Qualifications: PhD, Human Rights Law (underway), University of Bedfordshire, Post graduate diploma, Law, Middlesex University.","sameAs":["https:\/\/www.linkedin.com\/in\/ms-clare-susannah-f-4a243545\/"],"url":"https:\/\/legalvision.co.uk\/author\/clarefarmer\/"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/employment\/monitoring-employees-home\/#faq-question-1649224996322","name":"Is it legal to monitor employees working from home?","acceptedAnswer":{"@type":"Answer","text":"It is legal to monitor your employees working from home. 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