{"id":2180,"date":"2022-02-02T02:02:02","date_gmt":"2022-02-02T02:02:02","guid":{"rendered":"https:\/\/uk.legalvision.com.au\/?p=2180"},"modified":"2022-06-16T01:53:48","modified_gmt":"2022-06-16T00:53:48","slug":"monitor-staff-at-work","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/employment\/monitor-staff-at-work\/","title":{"rendered":"How Can an Employer Monitor Their Staff at Work in England and Wales?"},"content":{"rendered":"<p>As an employer, there are times when you may need to carry out employee monitoring in the workplace. This can include <a href=\"https:\/\/legalvision.co.uk\/employment\/monitoring-employees-home\/\">monitoring your remote workers<\/a>. Monitoring your workers allows you to understand employee activity, enabling you to understand employee productivity and employee performance. Likewise, monitoring your workers&#8217; activity may also help you spot where they are misusing workplace equipment, such as sending too many personal emails. There are rules in place which you should understand when carrying out workplace monitoring. Monitoring is not covered under one area of law but instead a variety of areas of law. This can make understanding monitoring and the rules concerning this confusing and challenging. This article will explain when you can monitor staff at work, how you might do this and some of the rules surrounding employee monitoring.\u00a0<\/p>\n<h2>Can an Employer Monitor Their Staff at Work?<\/h2>\n<p>As an employer, you may decide to monitor your workers. It is legal for you to monitor or conduct surveillance on your staff. Sometimes, there is a legal duty to monitor your workers&#8217; activity. This can be because, as an employer, you can be found liable for your employees\u2019 activity, such as if they make defamatory comments about another employee. This is called <a href=\"https:\/\/legalvision.co.uk\/commercial-contracts\/what-is-vicarious-liability\/\">vicarious liability<\/a>. Where an employer does not monitor workers&#8217; activity where they should, they could find themselves in trouble regarding their legal role as a company director.<\/p>\n<p>However, there are rules if you choose to monitor your staff. Monitoring your staff covers several areas of law, not just employment law.<\/p>\n<div class=\"box box--icon box--info\">\n<p>For example, certain types of workplace monitoring involving data must comply with data protection law. You should also carry out an impact assessment when monitoring your employees.\u00a0<\/p>\n<\/div>\n<p>Additionally, your employment contracts should detail how you may monitor your workers&#8217; activity. Where you do not detail this, and your workers are unhappy that you are monitoring them whilst at work, they may feel forced to resign. Consequently, you risk your ex-employees pursuing a claim for <a href=\"https:\/\/legalvision.co.uk\/employment\/constructive-dismissal\/\">unfair constructive dismissal<\/a>. Also, where your staff have a reasonable expectation that their privacy should be respected, you should not be monitoring them. Where you monitor your staff and do not follow the rules regarding this, your workers may claim, for example, discrimination or false imprisonment.<\/p>\n<h2>Ways an Employer Can Monitor Their Staff<\/h2>\n<p>You may decide to monitor your workers in the workplace in various ways. You may choose, for example, to monitor through:<\/p>\n<ul>\n<li aria-level=\"1\">CCTV;<\/li>\n<li aria-level=\"1\">drug tests;<\/li>\n<li aria-level=\"1\">searches such as bag searches;<\/li>\n<li aria-level=\"1\">browser history; or\u00a0<\/li>\n<li aria-level=\"1\">reading emails they write or receive.<\/li>\n<\/ul>\n<h3>Monitoring Staff Through CCTV<\/h3>\n<p>If you monitor your staff through CCTV in your building, you should clearly explain this in their contract or staff handbook, so they know you monitor in the workplace. There are places where you cannot monitor your staff through CCTV. For example, you cannot watch your staff through CCTV in the toilet, as this breaches data protection law.<\/p>\n<h3>Monitoring Staff Through Drug Tests<\/h3>\n<p>You can only monitor your staff at work with the use of drug tests where they have consented to them. This will generally be where you have a full contractual <a href=\"https:\/\/legalvision.co.uk\/employment\/employment-policies\/\">health and safety policy<\/a> in place. If you wish to implement drug tests in your workplace, you should clearly state these details in your staff\u2019s employment contracts or a staff handbook.<\/p>\n<p>Additionally, where you do carry out drug testing in the workplace, you should ensure that you:<\/p>\n<ul>\n<li aria-level=\"1\">only test employees who require testing;<\/li>\n<li aria-level=\"1\">test on a random basis; and\u00a0<\/li>\n<li aria-level=\"1\">unless your worker\u2019s role requires them to have a test, do not single out specific workers to be tested.<\/li>\n<\/ul>\n<div class=\"box box--icon box--info\">\n<p>Importantly, you cannot force your workers to take a drug test. However, if you have reasonable grounds to require them to take a drug test and they do not do so, you may be able to discipline them as a result.<\/p>\n<\/div>\n<h3>Monitoring Staff Through Searches<\/h3>\n<p>If you choose to monitor your staff through searches, there are some requirements you must meet. You must:<\/p>\n<ul>\n<li aria-level=\"1\">respect privacy;<\/li>\n<li aria-level=\"1\">carry out the search by a person of the same sex as the person you are searching; and<\/li>\n<li aria-level=\"1\">have a witness present when you carry out a search.<\/li>\n<\/ul>\n<h3>Monitoring Staff Through Websites and Emails<\/h3>\n<p>Further, let your staff know you monitor their internet usage. Your company policy should detail points about the use of websites and writing emails, such as whether your staff can write personal emails or make personal telephones. You may also want to state the types of websites which are not allowed to be accessed.<\/p>\n<div class=\"box box--icon box--info\">\n<p>You can also monitor your staff through their use of websites and emails where they are working remotely. For example, you might conduct random spot checks or install software that records their screen and calls, such as surveillance software.<\/p>\n<\/div>\n<p>Where you monitor your staff through their use of websites and emails, you are processing data. This means you must do so within the boundaries of data protection law. Therefore, you must have a specific, explicit and legitimate purpose for processing the data. This could be, for example, to make sure that your staff are carrying out their role as obliged to under their employment contract.<\/p>\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+448081968584\" class=\"not-prose\">0808 196 8584<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div class=\"not-prose flex justify-center text-left gform_input_bg_white    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There are also times when you may be required to ensure that your staff are not making comments about other staff or clients, which you could end up taking responsibility for. There are various ways to monitor your staff, such as through CCTV monitoring or checking their emails and their use of the internet. However, whilst it is legal to monitor your staff at work, you must let them know that you are doing this. Further, you must comply with the rules surrounding monitoring staff at work. This is a tricky area to get to grips with as the rules come from various areas of law.<\/p>\n<p>If you need help with the legalities of monitoring your staff at work, our <a href=\"https:\/\/legalvision.co.uk\/employment-lawyers-lp\/\">experienced employment lawyers<\/a> can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents for a low monthly fee. So call us today on <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our <a href=\"https:\/\/legalvision.co.uk\/membership\">membership page<\/a>.<\/p>\n<h2>Frequently Asked Questions<\/h2>\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1643766998555\"><strong class=\"schema-faq-question\"><strong>Are employers allowed to monitor their staff?<\/strong><\/strong> <p class=\"schema-faq-answer\">It is legal for you to monitor your staff at work. However, there are rules concerning doing so and rules when monitoring staff is not permitted.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1643767013183\"><strong class=\"schema-faq-question\"><strong>Should an employer tell their staff that they are monitoring them?<\/strong><\/strong> <p class=\"schema-faq-answer\">You must tell your staff that you may monitor them and the details regarding this. Likewise, your employment contract or staff handbook should provide details of how you monitor your staff.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"9eb4f72322\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/2180\" \/>            <input value=\"https:\/\/legalvision.co.uk\/employment\/monitor-staff-at-work\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"How Can an Employer Monitor Their Staff at Work in England and Wales?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As an employer, there are times when you may need to carry out employee monitoring in the workplace. This can include monitoring your remote workers. Monitoring your workers allows you to understand employee activity, enabling you to understand employee productivity and employee performance. Likewise, monitoring your workers&#8217; activity may also help you spot where they<a href=\"https:\/\/legalvision.co.uk\/employment\/monitor-staff-at-work\/\">Continue reading <span class=\"sr-only\">&#8220;How Can an Employer Monitor Their Staff at Work in England and Wales?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13326,"featured_media":598,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1471,2271,1966,1787,2506,1724","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[35],"tags":[20,21,334,414,514,515],"class_list":["post-2180","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employment","tag-small-business","tag-medium-business","tag-employment-contract","tag-employment-dispute","tag-monitor-staff","tag-surveillance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Can an Employer Monitor Their Staff at Work | LegalVision UK<\/title>\n<meta name=\"description\" content=\"It is legal for you to monitor your staff at work. 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Prior to her freelance writing work, Clare worked for UK central government in policy and communication roles. She has also run her own businesses where she founded a magazine and was editor-in-chief. She is currently studying part-time towards a PhD predominantly in international public law. Qualifications: PhD, Human Rights Law (underway), University of Bedfordshire, Post graduate diploma, Law, Middlesex University.","sameAs":["https:\/\/www.linkedin.com\/in\/ms-clare-susannah-f-4a243545\/"],"url":"https:\/\/legalvision.co.uk\/author\/clarefarmer\/"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/employment\/monitor-staff-at-work\/#faq-question-1643766998555","name":"Are employers allowed to monitor their staff?","acceptedAnswer":{"@type":"Answer","text":"It is legal for you to monitor your staff at work. However, there are rules concerning doing so and rules when monitoring staff is not permitted.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/employment\/monitor-staff-at-work\/#faq-question-1643767013183","name":"Should an employer tell their staff that they are monitoring them?","acceptedAnswer":{"@type":"Answer","text":"You must tell your staff that you may monitor them and the details regarding this. Likewise, your employment contract or staff handbook should provide details of how you monitor your staff.","inLanguage":"en-GB"},"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/2180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/users\/13326"}],"replies":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/comments?post=2180"}],"version-history":[{"count":2,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/2180\/revisions"}],"predecessor-version":[{"id":4010,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/2180\/revisions\/4010"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media\/598"}],"wp:attachment":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media?parent=2180"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/categories?post=2180"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/tags?post=2180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}