{"id":2032,"date":"2022-01-19T06:04:34","date_gmt":"2022-01-19T06:04:34","guid":{"rendered":"https:\/\/uk.legalvision.com.au\/?p=2032"},"modified":"2024-05-16T07:59:35","modified_gmt":"2024-05-16T06:59:35","slug":"5-tips-getting-paid-on-time","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/disputes-litigation\/5-tips-getting-paid-on-time\/","title":{"rendered":"5 Tips on Getting Paid on Time in England and Wales"},"content":{"rendered":"\n<p><span data-preserver-spaces=\"true\">If you are a small or medium-sized business, having good cash flow will be very important for staying afloat and keeping your business in good financial health. Because your cash flow is determined by the money you are paid from your consumers, you must know how to get paid on time. This article will outline five useful tips on <a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/how-do-i-enforce-a-payment-for-my-business\/\">how to get paid on time<\/a>, as well as some of your legal rights if you do not receive a payment.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Set Your Terms<\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">Managing expectations and terms is an essential aspect of ensuring that you and your consumer are both aware of your obligations. As a result, it is best to <a href=\"https:\/\/legalvision.co.uk\/commercial-contracts\/unclear-invoicing-terms\/\">clearly define your terms<\/a> from the very start of your business relationship. Some of these terms should include payment terms.<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">Payment terms will state:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span data-preserver-spaces=\"true\">when the other party should pay;<\/span><\/li>\n\n\n\n<li><span data-preserver-spaces=\"true\">how much the other party should pay; and<\/span><\/li>\n\n\n\n<li><span data-preserver-spaces=\"true\">what happens when the other party fails to pay on time.<\/span><\/li>\n<\/ul>\n\n\n\n<p><span data-preserver-spaces=\"true\">This is an excellent way to avoid late invoices due to miscommunication or confusion about when payment is expected. It can also encourage early payment from your customer. Finally, it will help you avoid awkward conversations about overdue payments, as you will have already formalised the payment terms of your agreement.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span data-preserver-spaces=\"true\">2. Send Your Invoice on Time<\/span><\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">Making sure you send the invoice on time is another method of avoiding payment problems due to miscommunication. Your invoice should include the:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span data-preserver-spaces=\"true\">company name;&nbsp;<\/span><\/li>\n\n\n\n<li><span data-preserver-spaces=\"true\">payment terms;<\/span><\/li>\n\n\n\n<li><span data-preserver-spaces=\"true\">amount due;<\/span><\/li>\n\n\n\n<li><span data-preserver-spaces=\"true\">payment details; and&nbsp;&nbsp;<\/span><\/li>\n\n\n\n<li><span data-preserver-spaces=\"true\">purchase order number.&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span data-preserver-spaces=\"true\">Your invoice can also include a link to the payment service you use if you are sending the invoice digitally.&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<p><span data-preserver-spaces=\"true\">If your customer receives the invoice on time, you can reduce the risk of unpaid invoices due to your mistakes.&nbsp;<\/span><\/p>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center 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Reward Early Payment or Set Up a Recurring Payment Option<\/span><\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">Offering a financial incentive for early payment can be another way of encouraging your customer to pay early.<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span data-preserver-spaces=\"true\"> For example, a 5% discount on an order might help the customer pay on time.<\/span><\/p>\n<\/div>\n\n\n\n<p><span data-preserver-spaces=\"true\"> In this case, a small discount might be better than a financial punishment if the customer pays late, especially if the customer is having financial difficulties.<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">Further, you can set up a recurring payment option if you have an extended business agreement with the customer. <\/span><\/p>\n\n\n\n<div class=\"box box--icon box--info\">\n<p><span data-preserver-spaces=\"true\">For example, if you offer the same service each month to the customer, an automated billing process can avoid late payments resulting from being backlogged with tasks.&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span data-preserver-spaces=\"true\">4. Communicate With the Customer<\/span><\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">Communicating with the customer to ask why they have been unable to pay on time is a good way of understanding how to resolve the issue. Unpaid invoices can result from many reasons deserving of your sympathy, such as financial difficulties.&nbsp;<\/span><\/p>\n\n\n\n<div class=\"box box--icon box--idea\">\n<p><span data-preserver-spaces=\"true\">If your customer is an individual consumer, you may benefit from setting up a payment plan if they are entirely unable to pay anytime soon. A payment plan is where your customer can pay their debts in instalments over a more extended period (for example, weekly payments over two months).&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<p><span data-preserver-spaces=\"true\">However, if your customer is another business, you may benefit from restructuring their debt completely, especially if you are charging interest. All in all, understanding why your customer is unable to pay is an essential aspect of making sure that you can address the issue effectively. It can sometimes be the case that they will be able to make up for their unpaid invoices next time, or there is a legitimate reason for payment delay.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span data-preserver-spaces=\"true\">5. Use Your Legal Rights<\/span><\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">If you have done all of the above and the customer still cannot pay, you may wish to use your <a href=\"https:\/\/legalvision.co.uk\/corporations\/statutory-interest-late-payments\/\">legal rights<\/a> against the customer. After talking to the customer and understanding their position, you can use a letter of demand if they remain uncooperative.&nbsp;<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">A letter of demand is where you tell the customer that you are ready to use your legal rights against them and are prepared to take them to court. Going to court is a lengthy and costly process for all parties involved, and it is sometimes the case that the losing party will have to pay the winning party&#8217;s legal fees. As a result, the threat of going to court might make your customer make the payment that they owe you.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key Takeaways<\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">Making sure you are being paid by your customers is vital for overall cash flow within your business, and there are a variety of ways of helping your customers make prompt payments. For example, you can incentivise them through a small discount or make sure that it is straightforward to pay you by using clear and accessible invoices. Finally, you can threaten them with a letter of demand if nothing else works.&nbsp;<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">Overall, the decision you make on how to deal with unpaid invoices will depend on the reason for the customer failing to make payment, so you should communicate with them before proceeding with legal action.<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">If you need help with receiving payment on time, our&nbsp;<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/legalvision.co.uk\/disputes-lawyers-lp\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">experienced disputes lawyers<\/span><\/a><span data-preserver-spaces=\"true\">&nbsp;can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our&nbsp;<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/legalvision.co.uk\/membership\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">membership page<\/span><\/a><span data-preserver-spaces=\"true\">.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Question<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1642571929386\"><strong class=\"schema-faq-question\">What is a letter of demand?<\/strong> <p class=\"schema-faq-answer\">A letter of demand is a letter that lets the other party know you are ready to use legal action if they do not accede to your demands.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1642571940218\"><strong class=\"schema-faq-question\">What do the payment terms include?<\/strong> <p class=\"schema-faq-answer\">The payment terms will typically include the amount due, the date it is due, and the consequences of late payment.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"9eb4f72322\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/2032\" \/>            <input value=\"https:\/\/legalvision.co.uk\/disputes-litigation\/5-tips-getting-paid-on-time\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"5 Tips on Getting Paid on Time in England and Wales\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you are a small or medium-sized business, having good cash flow will be very important for staying afloat and keeping your business in good financial health. Because your cash flow is determined by the money you are paid from your consumers, you must know how to get paid on time. This article will outline<a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/5-tips-getting-paid-on-time\/\">Continue reading <span class=\"sr-only\">&#8220;5 Tips on Getting Paid on Time in England and Wales&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13325,"featured_media":607,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1338,1326,3331,2039,1893,2180","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[26],"tags":[20,21,40,448],"class_list":["post-2032","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-disputes-litigation","tag-small-business","tag-medium-business","tag-dispute-resolution","tag-unpaid-invoice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Tips on Getting Paid on Time in England and Wales | LegalVision UK<\/title>\n<meta name=\"description\" content=\"Are you a small or medium business owner curious about getting paid on time? 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He specialises in disputes and commercial transactions and has experience in commercial litigation in the UK. He has completed placements at various Chambers and white shoe law firms specialising in both contentious and transactional law, and served as a Parliamentary Intern in the House of Commons. In addition, he also has experience in advocacy through having worked at an international NGO. Qualifications: Masters of Laws (LLM), BPP Law School, BA, Jurisprudence, University of Oxford; MSc, Political Theory, London School of Economics and Political Science (LSE).","sameAs":["https:\/\/www.linkedin.com\/in\/efe-kati\/"],"url":"https:\/\/legalvision.co.uk\/author\/efekati\/"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/disputes-litigation\/5-tips-getting-paid-on-time\/#faq-question-1642571929386","name":"What is a letter of demand?","acceptedAnswer":{"@type":"Answer","text":"A letter of demand is a letter that lets the other party know you are ready to use legal action if they do not accede to your demands.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/disputes-litigation\/5-tips-getting-paid-on-time\/#faq-question-1642571940218","name":"What do the payment terms include?","acceptedAnswer":{"@type":"Answer","text":"The payment terms will typically include the amount due, the date it is due, and the consequences of late payment.","inLanguage":"en-GB"},"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/2032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/users\/13325"}],"replies":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/comments?post=2032"}],"version-history":[{"count":6,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/2032\/revisions"}],"predecessor-version":[{"id":188035,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/2032\/revisions\/188035"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media\/607"}],"wp:attachment":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media?parent=2032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/categories?post=2032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/tags?post=2032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}