{"id":189698,"date":"2024-08-11T07:53:24","date_gmt":"2024-08-11T06:53:24","guid":{"rendered":"https:\/\/legalvision.co.uk\/?p=189698"},"modified":"2024-08-11T07:53:26","modified_gmt":"2024-08-11T06:53:26","slug":"handle-controller-customer-requests-processor","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/","title":{"rendered":"How Should I Handle Controller Customer Requests as a Processor?"},"content":{"rendered":"\n<p>Answering questions about data privacy is vital for a data processor business. Data controllers are responsible for choosing processors who meet various legal requirements under the UK GDPR, and due diligence is a big part of that process. Handling these requests professionally can help you build trust with your controller clients and demonstrate your commitment to protecting personal data. This article explores some key ways to handle customer due diligence requests effectively.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is the UK GDPR?<\/h2>\n\n\n\n<p>The UK General Data Protection Regulation (<strong>UK GDPR<\/strong>) is the critical law which governs the handling of personal data in the UK. Under its rules, organisations must comply with various principles around lawfulness, fairness, transparency, data minimisation, accuracy, and accountability when processing personal data. Both data controllers and processors must follow these <a href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/uk-gdpr-privacy-culture-important\/\">principles<\/a> to ensure lawful data processing. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is a Data Processor?<\/h2>\n\n\n\n<p>A <a href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/data-processor-obligations\/\">data processor<\/a> is a business or entity that processes personal data on behalf of a data controller. This processing can include storing, collecting, transferring, or analysing personal data. Processors do not decide how or why data is processed but must follow the instructions given by data controllers and comply with data protection laws.<\/p>\n\n\n\n<p>Critical aspects of a processor&#8217;s role will include the following:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>they will process personal data only based on the controller&#8217;s instructions;<\/li>\n\n\n\n<li>they must ensure appropriate security measures are in place to protect personal data;<\/li>\n\n\n\n<li>they must be ready to assist controllers when responding to data subject requests;<\/li>\n\n\n\n<li>they will need to maintain records of processing activities unless exceptions apply; and<\/li>\n\n\n\n<li>reporting data breaches to controllers promptly should be a top priority.\u00a0<\/li>\n<\/ul>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+448081968584\" class=\"not-prose\">0808 196 8584<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div class=\"not-prose flex justify-center text-left gform_input_bg_white    \">\n    <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework lawyer-form_wrapper gplaceholder_wrapper form-with-labels-no-asterisks_wrapper has-new-validation-error-styling_wrapper' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_2453' style='display:none'><div id='gf_2453' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_2453' id='gform_2453' class='lawyer-form gplaceholder form-with-labels-no-asterisks has-new-validation-error-styling' action='\/api\/wp\/v2\/posts\/189698#gf_2453' data-formid='2453' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_2453' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_2453_1000\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2453_1000'>Company<\/label><div class='ginput_container'><input name='input_1000' id='input_2453_1000' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_2453_1000'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_2453_1\" class=\"gfield gfield--type-text gfield--input-type-text gf_left_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2453_1'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_2453_1' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_2453_12\" class=\"gfield gfield--type-text gfield--input-type-text gf_right_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2453_12'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_12' id='input_2453_12' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_2453_2\" class=\"gfield gfield--type-email gfield--input-type-email gf_left_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2453_2'>Email Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_2' id='input_2453_2' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_2453_3\" class=\"gfield gfield--type-phone gfield--input-type-phone gf_right_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2453_3'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_3' id='input_2453_3' type='tel' value='' class='medium'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_2453_14\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full custom-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2453_14'>Number of Employees in Your Business<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_2453_14' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected'>Select ...<\/option><option value='0' >0<\/option><option value='1' >1-5<\/option><option value='6' >6-20<\/option><option value='21' >21-50<\/option><option value='51' >51-250<\/option><option value='250' >250+<\/option><\/select><\/div><\/div><div id=\"field_2453_4\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2453_4'>Tell us about your enquiry<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_2453_4' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_2453_5\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >By submitting this form, you agree to receive emails from LegalVision and can unsubscribe at any time. View our <a href=\"https:\/\/legalvision.co.uk\/privacy-notice\/\" target=\"_blank\">Privacy Policy<\/a>. <\/div><div id=\"field_2453_8\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_8' id='input_2453_8' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='http:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/189698' \/><\/div><\/div><div id=\"field_2453_13\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_13' id='input_2453_13' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='generic_form' \/><\/div><\/div><fieldset id=\"field_2453_999\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield__uk-marketo-opt-in field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label screen-reader-text' ><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_2453_999'><div class='gchoice gchoice_2453_999_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_999.1' type='checkbox'  value='1'  id='choice_2453_999_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_2453_999_1' id='label_2453_999_1' class='gform-field-label gform-field-label--type-inline'>By submitting this form, you agree to receive content and event invitations from us to help you grow your business. If you do not want to receive such messages, tick here.<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button type=\"submit\" id=\"gform_submit_button_2453\" class=\"gform_button button\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"submit\"><span class=\"gform_submit_button__text\">Submit Now<\/span><\/button> <input type='hidden' name='gform_ajax' value='form_id=2453&amp;title=&amp;description=&amp;tabindex=0&amp;theme=gravity-theme&amp;hash=ec2463697d0d9cef7b71236ae60964c7' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_2453' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_2453' id='gform_theme_2453' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_2453' id='gform_style_settings_2453' value='' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_2453' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='2453' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='GBP' value='QEbCoREdxFa7kauwP5+FhQkE+c0J4BUj8Uv6hmWhVH3xHBcHIMsEcKwxMtekeWso1bfhgNWeLeQNTxs\/507DMAD+RNLp7SxVv0ZS+kVdysYr\/SI=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_2453' value='WyJ7XCIxNFwiOltcIjIyODY0N2ViMWU3NTcxZjA4YTY4NGJmMDcwMTk3Y2I0XCIsXCJiMzk3YmQ1MDBmMmFjNjk1ODE4MzdmNTBhYTA2MzQ0OFwiLFwiNGYyNGZkZGEwMzlkNDUxMWFhZGE1NGYwZmQwZmNiZTdcIixcIjUyMmJkMDE2M2I2ZmEwOTI3NDZhZjU5YTg0ZmM1NDk5XCIsXCIzODRlNjk1YjQxMTAzMWFiYmQ2ODEyMGYyZWFhMDYyNlwiLFwiYjkzNDcwNTE2MjkxOGRjZWViMjQzNzRjNmE0NGVmNTlcIixcIjQxMTliODZhMzVjYzJiMWViNDZiMmQ4NjRlNGUzZmNjXCJdfSIsIjQ3MjNiMzA2ZDIyZGVkODA2N2YyMjYyOThkYzI1ODVmIl0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_2453' id='gform_target_page_number_2453' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_2453' id='gform_source_page_number_2453' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_2453' id='gform_ajax_frame_2453' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 2453, 'https:\/\/legalvision.co.uk\/wp-content\/themes\/legalv-v6\/img\/spinner.svg', true );jQuery('#gform_ajax_frame_2453').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_2453');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_2453').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 0);jQuery('#gform_wrapper_2453').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_2453').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_2453').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_2453').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_2453').val();gformInitSpinner( 2453, 'https:\/\/legalvision.co.uk\/wp-content\/themes\/legalv-v6\/img\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [2453, current_page]);window['gf_submitting_2453'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_2453').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_2453').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [2453]);window['gf_submitting_2453'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_2453').text());}else{jQuery('#gform_2453').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"2453\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_2453\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_2453\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_2453\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 2453, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n<\/div>\n<\/div>\n<div id=\"content-next\"><!-- scroll anchor --><\/div>\n<h2 class=\"wp-block-heading\">What Is Data Processor Due Diligence?<\/h2>\n\n\n\n<p>Data processor due diligence involves a controller evaluating a processor&#8217;s ability to protect personal data and comply with the <a href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/how-does-gdpr-affect-my-business\/\">UK GDPR<\/a>.&nbsp;<\/p>\n\n\n\n<p>This process helps controllers ensure processors meet the necessary standards to safeguard data subjects&#8217; rights and manage any associated risks. For processors, due diligence offers a chance to show compliance practices and build credibility with potential clients. This typically occurs when a controller wants to work with a new processor.&nbsp;<\/p>\n\n\n\n<p>For instance, where your business will be delivering services to a controller customer and need to access their CRM systems including various personal information. The customer must understandably conduct multiple checks to ensure they are comfortable entrusting such data with your business.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Questions Should I Expect in a Due Diligence Request?<\/h2>\n\n\n\n<p>Controllers are likely to ask several questions to assess your data protection capabilities.&nbsp;<\/p>\n\n\n\n<p>Here are some typical questions you might come across from controllers:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do you maintain records of processing activities? Controllers will want to see if you keep detailed records of how data is processed, including the purposes of processing and any third-party recipients. Be prepared to explain how often these records are reviewed and updated. Recordkeeping is always best practice;<\/li>\n\n\n\n<li>What security measures do you have in place? Expect questions about your technical and organisational security measures, such as encryption, access controls, and regular security audits. Controllers may also ask about any security certifications you hold, like ISO 27001;<\/li>\n\n\n\n<li>How do you handle data breaches? Controllers will be interested in your data breach response procedures, including how you identify, manage, and report incidents. You may also need to provide information on any data breaches you have experienced and how you handled them;<\/li>\n\n\n\n<li>How do you manage third-party relationships? If you use subprocessors, controllers will ask about your agreements and how you ensure their compliance with data protection laws. Be ready to discuss where sub-processors are located and how data is transferred between parties;<\/li>\n\n\n\n<li>How do you handle international data transfers? Controllers must understand how you manage international data transfers and the safeguards you use to comply with UK GDPR rules on cross-border data flows. This can be critical, and you should get legal advice if you are unsure about it;<\/li>\n\n\n\n<li>What is the method of destruction of personal data at the end of the contractual relationship? Be prepared to explain your procedures for securely deleting or returning personal data once your contract with the controller ends; and<\/li>\n\n\n\n<li>What data protection policies do you have, and which training do you deliver? Controllers will want to understand which policies they have in place to train their staff on safeguarding personal data.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How Should You Handle Due Diligence Requests?<\/h2>\n\n\n\n<p>To handle due diligence requests effectively, you should prioritise preparation, transparency, and collaboration with data controllers, demonstrating compliance with UK GDPR rules. You should prioritise implementing robust security measures like encryption, access controls, regular security audits, and employee training on best practices to show your commitment to data protection.&nbsp;<\/p>\n\n\n    <div class=\"my-7 lg:my-10 border-y-2 border-gray-100 py-7 lg:py-10 flex flex-col sm:flex-row items-start gap-10\">\n                    <img decoding=\"async\" class=\"w-52 mx-auto my-0! rounded\" src=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2023\/07\/04001038\/uk-gdpr-factsheet.jpg\" alt=\"Front page of publication\"\n                 loading=\"lazy\" width=\"208\" height=\"298\">\n                <section>\n            <div class=\"text-2xl font-bold\">GDPR Essentials Factsheet<\/div>\n            <div class=\"body-text\">\n                <p>This factsheet sets out how your business can become GDPR compliant.<\/p>\n            <\/div>\n            \n\n<a href=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2023\/07\/04001020\/LegalVision-UK-GDPR-Factsheet.pdf\" class=\" block px-5 py-3.5 max-w-fit bg-orange button__hover transition rounded text-white font-bold text-lg no-underline uppercase leading-tight text-center\" target=\"\" rel=\"\">Download Now<\/a>        <\/section>\n    <\/div>\n\n\n\n\n<p>Ensure that all necessary <a href=\"https:\/\/ico.org.uk\/for-organisations\/data-protection-and-the-eu\/data-protection-and-the-eu-in-detail\/the-uk-gdpr\/\">UK GDPR<\/a> documentation, such as a comprehensive data protection policy and records of processing activities, is in order and regularly updated to reflect any changes in data processing activities or legal requirements.\u00a0<\/p>\n\n\n\n<div  class=\"box box--icon box--info\">\n    <p>You should anticipate questions from controllers and be prepared to provide clear answers about your data processing activities, security measures, data breach management, and third-party relationships so you can respond confidently and efficiently.<\/p>\n<\/div>\n\n\n\n<p>Additionally, you should foster a cooperative relationship with data controllers, as this demonstrates your commitment to transparency and data protection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Can Due Diligence Requests Benefit Your Business?<\/h2>\n\n\n\n<p>Handling due diligence requests is not just about compliance.  It is also about showcasing your data protection capabilities and making a positive impression on potential clients. Demonstrating your dedication to data protection can help you stand out from competitors and win new business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key Takeaways<\/h2>\n\n\n\n<p>Handling controller customer due diligence requests as a processor is essential to demonstrating compliance with the UK GDPR. You can effectively manage these requests by implementing robust security measures, maintaining comprehensive documentation, anticipating questions, and cooperating with controllers. Remember that you can also use due diligence to show your data protection capabilities and win new business by convincing your controller customers that you are the right partner to handle their data safely.&nbsp;<\/p>\n\n\n\n<p>If you need help with UK GDPR compliance requests, LegalVision\u2019s experienced <a href=\"https:\/\/legalvision.co.uk\/services\/data-privacy-it-lawyers\/\">data privacy lawyers<\/a> can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our <a href=\"https:\/\/legalvision.co.uk\/membership\/\">membership page<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p><strong>1. What is a Data Processor?<\/strong><\/p>\n\n\n\n<p>A data processor is an entity or person that processes personal data on behalf of a data controller. Processors must follow the controller&#8217;s instructions and comply with data protection laws when processing data.&nbsp;<\/p>\n\n\n\n<p><strong>2. What is Data Processor Due Diligence?<\/strong><\/p>\n\n\n\n<p>Data processor due diligence is how a data controller assesses a processor&#8217;s ability to comply with protection laws and safeguard the personal data they share with them. This involves evaluating the processor&#8217;s security measures, policies, and practices to ensure they align with the UK GDPR requirements.<\/p>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"7ad8280d8e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/189698\" \/>            <input value=\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"How Should I Handle Controller Customer Requests as a Processor?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Answering questions about data privacy is vital for a data processor business. Data controllers are responsible for choosing processors who meet various legal requirements under the UK GDPR, and due diligence is a big part of that process. Handling these requests professionally can help you build trust with your controller clients and demonstrate your commitment<a href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\">Continue reading <span class=\"sr-only\">&#8220;How Should I Handle Controller Customer Requests as a Processor?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13436,"featured_media":3163,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[27],"tags":[20,384,798,1341],"class_list":["post-189698","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-privacy-it","tag-small-business","tag-data-processor","tag-data-protection-rules","tag-gdpr-compliance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Should I Handle Controller Customer Requests as a Processor? - LegalVision UK<\/title>\n<meta name=\"description\" content=\"This article explores some key ways for data processors to handle customer due diligence requests effectively in the United Kingdom.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Should I Handle Controller Customer Requests as a Processor? - LegalVision UK\" \/>\n<meta property=\"og:description\" content=\"This article explores some key ways for data processors to handle customer due diligence requests effectively in the United Kingdom.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\" \/>\n<meta property=\"og:site_name\" content=\"LegalVision UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LegalVision\" \/>\n<meta property=\"article:published_time\" content=\"2024-08-11T06:53:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-11T06:53:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"986\" \/>\n\t<meta property=\"og:image:height\" content=\"554\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sej Lamba\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@LegalVision_law\" \/>\n<meta name=\"twitter:site\" content=\"@LegalVision_law\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sej Lamba\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\"},\"author\":{\"name\":\"Sej Lamba\",\"@id\":\"https:\/\/legalvision.co.uk\/#\/schema\/person\/85c8e51e5b8ce4c323980106fae16838\"},\"headline\":\"How Should I Handle Controller Customer Requests as a Processor?\",\"datePublished\":\"2024-08-11T06:53:24+00:00\",\"dateModified\":\"2024-08-11T06:53:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\"},\"wordCount\":1117,\"image\":{\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg\",\"keywords\":[\"small business\",\"data processor\",\"data protection rules\",\"GDPR compliance\"],\"articleSection\":[\"Data, Privacy and IT Articles\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\",\"url\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\",\"name\":\"How Should I Handle Controller Customer Requests as a Processor? - LegalVision UK\",\"isPartOf\":{\"@id\":\"https:\/\/legalvision.co.uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg\",\"datePublished\":\"2024-08-11T06:53:24+00:00\",\"dateModified\":\"2024-08-11T06:53:26+00:00\",\"author\":{\"@id\":\"https:\/\/legalvision.co.uk\/#\/schema\/person\/85c8e51e5b8ce4c323980106fae16838\"},\"description\":\"This article explores some key ways for data processors to handle customer due diligence requests effectively in the United Kingdom.\",\"breadcrumb\":{\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#primaryimage\",\"url\":\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg\",\"contentUrl\":\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg\",\"width\":986,\"height\":554,\"caption\":\"Data Use and Access Act 2025: Key Privacy Law Changes | LegalVision UK\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/legalvision.co.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Data, Privacy and IT Articles\",\"item\":\"https:\/\/legalvision.co.uk\/category\/data-privacy-it\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How Should I Handle Controller Customer Requests as a Processor?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/legalvision.co.uk\/#website\",\"url\":\"https:\/\/legalvision.co.uk\/\",\"name\":\"LegalVision UK\",\"description\":\"LegalVision is a commercial law firm in the UK with a commitment to innovation\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/legalvision.co.uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/legalvision.co.uk\/#\/schema\/person\/85c8e51e5b8ce4c323980106fae16838\",\"name\":\"Sej Lamba\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/legalvision.co.uk\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/legalvision.co.uk\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-Sehaj-Lamba-96x96.jpg\",\"contentUrl\":\"https:\/\/legalvision.co.uk\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-Sehaj-Lamba-96x96.jpg\",\"caption\":\"Sej Lamba\"},\"description\":\"Sej is a Legal Content Writer at LegalVision. She is an experienced legal content writer who enjoys writing legal guides, blogs, and know-how tools for businesses. She studied History at University College London and then developed a passion for law, which inspired her to become a qualified lawyer. Sej enjoys drawing on her legal knowledge and practical commercial acumen to draft legal content that is commercially focused and easy for businesses to understand. She is passionate about breaking down complex legal concepts into clear and valuable insights which businesses can digest and learn from. Sej has a strong interest in fast-developing areas such as data privacy law and AI and has drafted articles which have been published in leading UK legal website publications, including The Lawyer and The Law Society Gazette websites.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/sejlamba\/\"],\"url\":\"https:\/\/legalvision.co.uk\/author\/sehajlamba\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Should I Handle Controller Customer Requests as a Processor? - LegalVision UK","description":"This article explores some key ways for data processors to handle customer due diligence requests effectively in the United Kingdom.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/","og_locale":"en_GB","og_type":"article","og_title":"How Should I Handle Controller Customer Requests as a Processor? - LegalVision UK","og_description":"This article explores some key ways for data processors to handle customer due diligence requests effectively in the United Kingdom.","og_url":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/","og_site_name":"LegalVision UK","article_publisher":"https:\/\/www.facebook.com\/LegalVision","article_published_time":"2024-08-11T06:53:24+00:00","article_modified_time":"2024-08-11T06:53:26+00:00","og_image":[{"width":986,"height":554,"url":"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg","type":"image\/jpeg"}],"author":"Sej Lamba","twitter_card":"summary_large_image","twitter_creator":"@LegalVision_law","twitter_site":"@LegalVision_law","twitter_misc":{"Written by":"Sej Lamba","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#article","isPartOf":{"@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/"},"author":{"name":"Sej Lamba","@id":"https:\/\/legalvision.co.uk\/#\/schema\/person\/85c8e51e5b8ce4c323980106fae16838"},"headline":"How Should I Handle Controller Customer Requests as a Processor?","datePublished":"2024-08-11T06:53:24+00:00","dateModified":"2024-08-11T06:53:26+00:00","mainEntityOfPage":{"@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/"},"wordCount":1117,"image":{"@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#primaryimage"},"thumbnailUrl":"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg","keywords":["small business","data processor","data protection rules","GDPR compliance"],"articleSection":["Data, Privacy and IT Articles"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/","url":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/","name":"How Should I Handle Controller Customer Requests as a Processor? - LegalVision UK","isPartOf":{"@id":"https:\/\/legalvision.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#primaryimage"},"image":{"@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#primaryimage"},"thumbnailUrl":"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg","datePublished":"2024-08-11T06:53:24+00:00","dateModified":"2024-08-11T06:53:26+00:00","author":{"@id":"https:\/\/legalvision.co.uk\/#\/schema\/person\/85c8e51e5b8ce4c323980106fae16838"},"description":"This article explores some key ways for data processors to handle customer due diligence requests effectively in the United Kingdom.","breadcrumb":{"@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#primaryimage","url":"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg","contentUrl":"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/05\/24121804\/business-image-0522104.jpg","width":986,"height":554,"caption":"Data Use and Access Act 2025: Key Privacy Law Changes | LegalVision UK"},{"@type":"BreadcrumbList","@id":"https:\/\/legalvision.co.uk\/data-privacy-it\/handle-controller-customer-requests-processor\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/legalvision.co.uk\/"},{"@type":"ListItem","position":2,"name":"Data, Privacy and IT Articles","item":"https:\/\/legalvision.co.uk\/category\/data-privacy-it\/"},{"@type":"ListItem","position":3,"name":"How Should I Handle Controller Customer Requests as a Processor?"}]},{"@type":"WebSite","@id":"https:\/\/legalvision.co.uk\/#website","url":"https:\/\/legalvision.co.uk\/","name":"LegalVision UK","description":"LegalVision is a commercial law firm in the UK with a commitment to innovation","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/legalvision.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/legalvision.co.uk\/#\/schema\/person\/85c8e51e5b8ce4c323980106fae16838","name":"Sej Lamba","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/legalvision.co.uk\/#\/schema\/person\/image\/","url":"https:\/\/legalvision.co.uk\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-Sehaj-Lamba-96x96.jpg","contentUrl":"https:\/\/legalvision.co.uk\/wp-content\/uploads\/sites\/4\/2024\/11\/cropped-Sehaj-Lamba-96x96.jpg","caption":"Sej Lamba"},"description":"Sej is a Legal Content Writer at LegalVision. She is an experienced legal content writer who enjoys writing legal guides, blogs, and know-how tools for businesses. She studied History at University College London and then developed a passion for law, which inspired her to become a qualified lawyer. Sej enjoys drawing on her legal knowledge and practical commercial acumen to draft legal content that is commercially focused and easy for businesses to understand. She is passionate about breaking down complex legal concepts into clear and valuable insights which businesses can digest and learn from. Sej has a strong interest in fast-developing areas such as data privacy law and AI and has drafted articles which have been published in leading UK legal website publications, including The Lawyer and The Law Society Gazette websites.","sameAs":["https:\/\/www.linkedin.com\/in\/sejlamba\/"],"url":"https:\/\/legalvision.co.uk\/author\/sehajlamba\/"}]}},"_links":{"self":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/189698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/users\/13436"}],"replies":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/comments?post=189698"}],"version-history":[{"count":1,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/189698\/revisions"}],"predecessor-version":[{"id":189699,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/189698\/revisions\/189699"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media\/3163"}],"wp:attachment":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media?parent=189698"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/categories?post=189698"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/tags?post=189698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}