{"id":186323,"date":"2024-02-14T17:16:46","date_gmt":"2024-02-14T17:16:46","guid":{"rendered":"https:\/\/legalvision.co.uk\/?p=186323"},"modified":"2024-05-16T07:34:55","modified_gmt":"2024-05-16T06:34:55","slug":"business-terms-conditions","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/commercial-contracts\/business-terms-conditions\/","title":{"rendered":"Can My Business Terms and Conditions Be One-Sided in My Favour?"},"content":{"rendered":"\n<p>Terms and conditions are vital tools to protect supplier businesses from risk. As such, several companies adopt terms and conditions, which they draft heavily in their favour. For instance, by adopting terms which benefit the supplier but offer their customer little protection. Commercial parties are free to agree upon their contractual terms, so one-sided terms and conditions can be tempting as a supplier. However, this approach does come with certain legal and commercial risks. This article will explore some key issues to consider if your business customer terms and conditions are one-sided.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Are Terms and Conditions Valuable?<\/h2>\n\n\n\n<p>Terms and conditions are critical legal contractual terms that protect your business from risk. Rather than negotiating bespoke contract terms with each customer, terms and conditions allow you to adopt a set of <a href=\"https:\/\/legalvision.co.uk\/commercial-contracts\/supplier-standard-terms\/\">standard legal terms<\/a> to streamline your business contracting process. You can annex your terms to an Order Form document laying out your deal&#8217;s commercial terms.<\/p>\n\n\n\n<p>When drafting your terms and conditions, you should carefully consider your business&#8217;s legal and commercial risks and prepare robust terms to prevent such risks. Well-drafted and strong terms can protect your business in several ways. For instance, terms can heavily limit your liability to customers for breaching your contractual obligations.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Should I Consider If My Terms Are One-Sided?<\/h2>\n\n\n\n<p>We will now explore some key issues to consider where your terms are one-sided.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Your Terms Will Offer Strong Legal Protection<\/h3>\n\n\n\n<p>By drafting terms heavily in your favour, you can significantly limit the <a href=\"https:\/\/legalvision.co.uk\/ecommerce-online-business\/mistakes-terms-conditions\/\">risks<\/a> your business could suffer.<\/p>\n\n\n\n<p>Terms and conditions can include valuable provisions to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>help you get paid on time;<\/li>\n\n\n\n<li>limit your liability if you breach your obligations; and<\/li>\n\n\n\n<li>help avoid and resolve disputes which arise.<\/li>\n<\/ul>\n\n\n\n<p>Stringent terms to cover these issues can help you in several circumstances. For instance, you could significantly reduce the sums you would be liable to a customer for in a breach of contract claim. You can also include stringent payment terms, such as charging the customer interest for late payments or allowing you to terminate the agreement if they pay late.&nbsp;<\/p>\n\n\n\n<p>Whilst one-sided terms offer strong legal protection, there are some risks to note, as explored further below.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. You Must Be Careful About Unfair and Unenforceable Terms<\/h3>\n\n\n\n<p>Although you can seek to protect yourself with one-sided terms, you must be aware of certain legal rights and limitations when using terms and conditions. For instance, the Unfair Contract Terms Act 1977 (<strong>UCTA<\/strong>) contains legal rules around the reasonableness of certain legal terms.<\/p>\n\n\n\n<p>If you are a supplier using standard terms and conditions, specific provisions such as your limitation of liability clauses will be subject to the restrictions under UCTA. If a court finds your business terms unreasonable, it could deem them unenforceable. Unenforceable terms mean you will be unable to rely on them. In the context of a limitation of liability clause, if it is held unenforceable, your liability under the contract will be unlimited.&nbsp;<\/p>\n\n\n    <div class=\"my-7 lg:my-10 border-y-2 border-gray-100 py-7 lg:py-10 flex flex-col sm:flex-row items-start gap-10\">\n                    <img decoding=\"async\" class=\"w-52 mx-auto my-0! rounded\" src=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2023\/05\/03024102\/LegalVision_UK-Supplier-Contracts-Checklist.jpg\" alt=\"Front page of publication\"\n                 loading=\"lazy\" width=\"208\" height=\"298\">\n                <section>\n            <div class=\"text-2xl font-bold\">Supplier Contracts Checklist<\/div>\n            <div class=\"body-text\">\n                <p>Download this free Supplier Contracts Checklist to ensure your contracts will meet your business\u2019 needs.<\/p>\n            <\/div>\n            \n\n<a href=\"https:\/\/go.legalvision.co.uk\/supplier-contracts-checklist.html\" class=\" block px-5 py-3.5 max-w-fit bg-orange button__hover transition rounded text-white font-bold text-lg no-underline uppercase leading-tight text-center\" target=\"\" rel=\"\">Download Now<\/a>        <\/section>\n    <\/div>\n\n\n\n\n<p>You need to be careful about excluding certain liabilities. For instance, you may not limit liability for death or personal injury under any contract. This would be deemed unenforceable.<\/p>\n\n\n\n<p>As such, you should be careful when drafting business terms and conditions to avoid potential arguments around certain terms being <a href=\"https:\/\/legalvision.co.uk\/commercial-contracts\/examples-unfair-contract-terms\/\">unreasonable or unenforceable<\/a>.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. One-Sided Terms Could Slow Down the Contracting Process<\/h3>\n\n\n\n<p>Often, savvy customers will <a href=\"https:\/\/legalvision.co.uk\/commercial-contracts\/not-read-terms-and-conditions\/\">read business terms and conditions<\/a>. They may also ask their legal teams to review the terms and assess how risky they are. Commercially, this is a crucial point for you to note.<\/p>\n\n\n\n<p>One-sided terms and conditions could lead to several negative implications, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>customers raising concerns and queries;<\/li>\n\n\n\n<li>customers asking to negotiate terms, resulting in protracted negotiations; or<\/li>\n\n\n\n<li>customers walking away if they think your terms are too onerous or unfair.<\/li>\n<\/ul>\n\n\n\n<p>This can lead to increased time, costs, and resources. Worse, it may even stop customers from working with you.&nbsp;<\/p>\n\n\n\n<p>In contrast, adopting a more balanced set of terms could help you gain customer trust and conclude negotiations more quickly and successfully. Balanced terms could also help you get off to a good start in new customer relationships by offering fair terms to protect your customers from risk.<\/p>\n\n\n\n<div  class=\"box box--icon box--info\">\n    <p>Rather than offering your terms on a \u2018take it or leave it\u2019 basis, a flexible approach may help you win more business. For instance, you could offer to amend certain one-sided unfair terms to give your customers comfort.<\/p>\n<\/div>\n\n\n\n<p>If you require support with drafting terms that protect your business transactions but take a more balanced and reasonable approach, you can work with a commercial contracts lawyer to support you. A commercial contracts lawyer can guide you on what is reasonable and best practice in your industry and suggest how best to protect your business whilst not alarming potential customers.&nbsp;<\/p>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+448081968584\" class=\"not-prose\">0808 196 8584<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div 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This approach can offer you significant legal protection in your legal agreement. However, you should note that there are also certain legal and commercial risks if your terms are heavily one-sided. For instance, one-sided terms may lead to questions and back-and-forth customer negotiations. In the worst case, some business customers may not want to do business with you if they feel your terms are too onerous and one-sided. You can work with a consumer contracts lawyer for advice on drafting terms that protect your business but do not prevent potential customers from working with you.&nbsp;<\/p>\n\n\n\n<p>If you need help drafting terms, LegalVision\u2019s experienced <a href=\"https:\/\/legalvision.co.uk\/contract-lawyers-lp\/\">contract lawyers<\/a> can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers who can answer your questions and draft and review your documents. Call us today at <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our <a href=\"https:\/\/legalvision.co.uk\/membership\/\">membership page<\/a>.<\/p>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"11ba8863dd\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/186323\" \/>            <input value=\"https:\/\/legalvision.co.uk\/commercial-contracts\/business-terms-conditions\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"Can My Business Terms and Conditions Be One-Sided in My Favour?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Terms and conditions are vital tools to protect supplier businesses from risk. As such, several companies adopt terms and conditions, which they draft heavily in their favour. For instance, by adopting terms which benefit the supplier but offer their customer little protection. Commercial parties are free to agree upon their contractual terms, so one-sided terms<a href=\"https:\/\/legalvision.co.uk\/commercial-contracts\/business-terms-conditions\/\">Continue reading <span class=\"sr-only\">&#8220;Can My Business Terms and Conditions Be One-Sided in My Favour?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13436,"featured_media":183584,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"183955,184787,183934,185037,174493,825","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[37],"tags":[20,643,1678,1789],"class_list":["post-186323","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-commercial-contracts","tag-small-business","tag-terms-and-conditions","tag-contract-negotiation","tag-unfair-terms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can My Business Terms and Conditions Be One-Sided? 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