{"id":178893,"date":"2022-12-05T06:08:14","date_gmt":"2022-12-05T06:08:14","guid":{"rendered":"https:\/\/legalvision.co.uk\/?p=178893"},"modified":"2024-05-07T03:10:17","modified_gmt":"2024-05-07T02:10:17","slug":"legal-documents-startup","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/ecommerce-online-business\/legal-documents-startup\/","title":{"rendered":"What Legal Documents Does My Online Startup Need in the UK?"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Online startup owners and entrepreneurs face many challenges when launching their websites. An online business is only usually successful when achieving high user volumes and good attach rates. Alongside the issue of getting customers to access the site and spend money, there is also the challenge of putting relevant legal documentation in place. This article will detail key legal documents, so your online startup business can operate lawfully without excessive legal risk.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">What is an Online Startup Business?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">An online startup business is a new company existing online. Aside from physical warehouse space, most are small businesses with no physical retail premises. Instead, they do most business online (or by telephone or video call).&nbsp;&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">Some of the biggest challenges facing online startup businesses include obtaining the initial investment and attracting users to the new website. This article will therefore focus on legal documentation concerning efforts to engage in digital marketing and website development.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Let us explore three useful legal documents that benefit a new online business.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Social Media Policy<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Social media marketing is very popular amongst UK online startup businesses. The reasons for this are numerous and include the following:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">it tends to be relatively cheap (or, in some cases, free);&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">on certain platforms, your business can specifically target categories of people (such as individuals under 30 years old or those with children); and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">it is quick and efficient (for instance, you could decide on a marketing campaign in the morning and have them hit the app by the afternoon).<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">However, social media marketing also comes with some pitfalls. Social media users on certain platforms, including Twitter, can react very negatively to even the slightest hint of controversy. In this way, a careless post on Twitter can spiral out of control much faster than one on an electronic billboard with limited reach.&nbsp;&nbsp;&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">A social media policy aims to mitigate the risk of adverse online marketing outcomes. It does this by setting rules for your company\u2019s social media use. Whilst social media policies differ depending on the <\/span><a href=\"https:\/\/legalvision.co.uk\/business-structures\/structure-online-business\/\"><span style=\"font-weight: 400\">type of business<\/span><\/a><span style=\"font-weight: 400\">, most will address the following:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">which topics are allowed within social media posts;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">an effective complaint process (usually inviting the user to send your company a direct message through the relevant app);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">the approval procedure for a social media posting; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">a process for the deletion of social media content.<\/span><\/li>\n<\/ol>\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center 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Essentially, your business outsources the social media posts to an individual with a sizeable social media following.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, if your business produces a new coffee machine, you might collaborate with a coffee connoisseur with 10 million followers on YouTube. Whilst the fees for influencer social media marketing tend to increase with their follower numbers, it is usually good value when their followers comprise your target audience.<\/span><\/p>\n<p><span style=\"font-weight: 400\">An <\/span><a href=\"https:\/\/legalvision.co.uk\/commercial-contracts\/influencer-agreement\/\"><span style=\"font-weight: 400\">influencer agreement<\/span><\/a><span style=\"font-weight: 400\"> lets you commit key terms to paper, including some of the following:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">whether the influencer receives a fixed fee per post or a variable amount based on the number of views or likes;&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">whether the influencer receives commission payments for each sale made through an affiliate website link;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if your business requires the influencer to provide exclusivity to your brand (for example, by refraining from social media posts concerning rival products for a set period); and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">whether the influencer can only use your company\u2019s intellectual property for social media marketing purposes.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">Choosing influencers from different territories can also allow your product to hit new markets, therefore hitting a wide range of potential customers.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Website Terms and Conditions<\/span><\/h2>\n<p><span style=\"font-weight: 400\">In the same way you set rules of conduct for your staff, your business should impose restrictions for site users. You can do so through <\/span><a href=\"https:\/\/legalvision.co.uk\/ecommerce-online-business\/marketplace-terms-conditions\/\"><span style=\"font-weight: 400\">website terms and conditions<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can suspend or ban any site user who breaches these terms and conditions. Naturally, you should reserve this measure for severe acts, as the primary purpose of running an online startup business is to get users on the site rather than ban them.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Most terms and conditions documents will specify the following:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">that content on the website may constitute intellectual property or be <\/span><a href=\"https:\/\/legalvision.co.uk\/intellectual-property\/how-does-the-copyright-symbol-work-in-the-uk\/\"><span style=\"font-weight: 400\">subject to copyright<\/span><\/a><span style=\"font-weight: 400\">, so users cannot copy it without permission;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">that any abusive comments or behaviour will likely result in a ban (for example, including racist messaging within emails with staff or posting explicit content within public comment sections);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">that any attempt to hack into protected areas of the website or use the site in unauthorised ways will result in a ban and possible notification to relevant authorities;&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">a disclaimer making clear that visitors use the website at their own risk and the company accepts no liability for damage caused by the use of the website; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">confirmation that continued use of the website after reviewing the terms and conditions will constitute acceptance of those terms.<\/span><\/li>\n<\/ol>\n    <div class=\"my-7 lg:my-10 border-y-2 border-gray-100 py-7 lg:py-10 flex flex-col sm:flex-row items-start gap-10\">\n                    <img decoding=\"async\" class=\"w-52 mx-auto my-0! rounded\" src=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/4\/2022\/09\/16051654\/UK-Trade-Mark-Essentials-Screenshot-290x410-1.jpg\" alt=\"Front page of publication\"\n                 loading=\"lazy\" width=\"208\" height=\"298\">\n                <section>\n            <div class=\"text-2xl font-bold\">Trade Mark Essentials<\/div>\n            <div class=\"body-text\">\n                <p>LegalVision&#8217;s Trade Mark Essentials Guide provides valuable information for any business looking to register or enforce a trade mark. <\/p>\n            <\/div>\n            \n\n<a href=\"https:\/\/go.legalvision.co.uk\/uk-trade-mark-essentials-guide.html\" class=\" block px-5 py-3.5 max-w-fit bg-orange button__hover transition rounded text-white font-bold text-lg no-underline uppercase leading-tight text-center\" target=\"\" rel=\"\">Download Now<\/a>        <\/section>\n    <\/div>\n\n<h2><span style=\"font-weight: 400\">Key Takeaways<\/span><\/h2>\n<p><span style=\"font-weight: 400\">It is vital to ensure your online startup business gets off on the right foot and complies with UK law.&nbsp; Implementing documents like a social media policy, influencer agreement, and website terms and conditions can help your startup avoid legal issues regarding marketing and website optimisation.&nbsp; Given the importance of legal compliance, many UK businesses seek legal advice before launch.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you need help putting relevant legal documentation in place for an online startup business, our experienced <\/span><a href=\"https:\/\/legalvision.co.uk\/services\/ecommerce-online-business\/\"><span style=\"font-weight: 400\">ecommerce and online business lawyers<\/span><\/a><span style=\"font-weight: 400\"> can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our<\/span><a href=\"https:\/\/legalvision.co.uk\/membership\/\"><span style=\"font-weight: 400\"> membership page<\/span><\/a><span style=\"font-weight: 400\">.&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Frequently Asked Questions<\/span><\/h2>\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1670220217592\"><strong class=\"schema-faq-question\"><strong>Can lawyers assist with business planning rather than legal documents alone?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, expert lawyers can support your business through <a href=\"https:\/\/legalvision.co.uk\/ecommerce-online-business\/funding-options-ecommerce-business\/\">funding<\/a> and business ideas, whether you are a sole trader or a limited company.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1670220230122\"><strong class=\"schema-faq-question\"><strong>What legal documents should my startup business consider drafting?<\/strong><\/strong> <p class=\"schema-faq-answer\">Implementing documents like a social media policy, influencer agreement, and website terms and conditions can help your startup avoid legal issues regarding marketing and website optimisation.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"9eb4f72322\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/178893\" \/>            <input value=\"https:\/\/legalvision.co.uk\/ecommerce-online-business\/legal-documents-startup\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"What Legal Documents Does My Online Startup Need in the UK?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Online startup owners and entrepreneurs face many challenges when launching their websites. An online business is only usually successful when achieving high user volumes and good attach rates. Alongside the issue of getting customers to access the site and spend money, there is also the challenge of putting relevant legal documentation in place. This article<a href=\"https:\/\/legalvision.co.uk\/ecommerce-online-business\/legal-documents-startup\/\">Continue reading <span class=\"sr-only\">&#8220;What Legal Documents Does My Online Startup Need in the UK?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13349,"featured_media":3224,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"173369,994,177191,178316,173632,1438","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[34],"tags":[20,21,117,1196,1197,1198],"class_list":["post-178893","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce-online-business","tag-small-business","tag-medium-business","tag-startup","tag-social-media-policy","tag-influencer-agreement","tag-website-terms-and-conditions"],"acf":[],"yoast_head":"<!-- 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He has particular expertise in Commercial and Employment litigation, as well as data protection and privacy regulations. He is a qualified Solicitor in England and Wales and has a decade of legal experience, including advocacy within civil courts and Tribunals. Tom specialises in civil and employment litigation. He has extensive experience in advising employers and companies as to the requirements of employment law and data protection rules, as well as day-to-day advice on smooth running from a commercial perspective. Qualifications: Professional Skills Course - Law, University of Law; Legal Practice Course - Law, College of Law; Bachelor of Laws, University of Southampton.","sameAs":["https:\/\/www.linkedin.com\/in\/tom-sutherland-72b4509b\/"],"url":"https:\/\/legalvision.co.uk\/author\/thomassutherland\/"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/ecommerce-online-business\/legal-documents-startup\/#faq-question-1670220217592","name":"Can lawyers assist with business planning rather than legal documents alone?","acceptedAnswer":{"@type":"Answer","text":"Yes, expert lawyers can support your business through <a href=\"https:\/\/legalvision.co.uk\/ecommerce-online-business\/funding-options-ecommerce-business\/\">funding<\/a> and business ideas, whether you are a sole trader or a limited company.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/ecommerce-online-business\/legal-documents-startup\/#faq-question-1670220230122","name":"What legal documents should my startup business consider drafting?","acceptedAnswer":{"@type":"Answer","text":"Implementing documents like a social media policy, influencer agreement, and website terms and conditions can help your startup avoid legal issues regarding marketing and website optimisation.","inLanguage":"en-GB"},"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/178893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/users\/13349"}],"replies":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/comments?post=178893"}],"version-history":[{"count":4,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/178893\/revisions"}],"predecessor-version":[{"id":187580,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/178893\/revisions\/187580"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media\/3224"}],"wp:attachment":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media?parent=178893"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/categories?post=178893"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/tags?post=178893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}