{"id":177024,"date":"2022-10-13T13:14:43","date_gmt":"2022-10-13T12:14:43","guid":{"rendered":"https:\/\/legalvision.co.uk\/?p=177024"},"modified":"2024-11-27T03:14:02","modified_gmt":"2024-11-27T03:14:02","slug":"defective-goods-consumer-rights-act","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/regulatory-compliance\/defective-goods-consumer-rights-act\/","title":{"rendered":"Consumer Rights and Defective Goods in England"},"content":{"rendered":"

If you own a business in England that sells goods to consumers, you may wish to familiarise yourself with your customers\u2019 rights. Specifically, their rights if you accidentally supply them with a defective good. Understanding these rights is important because it will help you minimise your liability and improve your business’s customer standing. This article will explain some of the key points related to consumer rights and defective goods in England. It will also explore potential consequences if you sell defective goods to a consumer.<\/span><\/p>\n

Relevant Transactions\u00a0<\/span><\/h2>\n

The <\/span>Consumer Rights Act 2015<\/span><\/i> sets out the definition of defective goods (or defective products) in England and applies to all consumer contracts. A consumer contract is any contract for the sale of goods you make with anyone that is not operating <\/span>a business themselves.<\/span><\/a> Some common examples include:<\/span><\/p>\n