{"id":177007,"date":"2022-10-12T13:34:41","date_gmt":"2022-10-12T12:34:41","guid":{"rendered":"https:\/\/legalvision.co.uk\/?p=177007"},"modified":"2024-05-15T04:58:23","modified_gmt":"2024-05-15T03:58:23","slug":"offer-to-make-amends","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/disputes-litigation\/offer-to-make-amends\/","title":{"rendered":"What is an Offer to Make Amends Following a Defamation Claim in England?"},"content":{"rendered":"\n<p><span style=\"font-weight: 400\">As a business owner in England, you may find yourself in a dispute with another party where a <\/span><a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/defamation-business\/\"><span style=\"font-weight: 400\">defamatory statement has been made against you<\/span><\/a><span style=\"font-weight: 400\">. Equally, you may accidentally publish defamatory material about another person or business. In either case, if you are in this situation, it is useful to know what an offer to make amends is and how it works. This article will explain what an offer to make amends is and some of the rules you must stick to when making an offer to make amends.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">What is an Offer to Make Amends?<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">An offer to make amends is where someone recognises that they have published defamatory material about another person or business. As a result, they wish to try and resolve the situation through certain steps. This will usually result in two things being done:&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">the person will issue an apology or correct the statement; and\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">they will pay an appropriate sum of money to the other person.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">What is Defamation?<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">An offer to make amends only arises if both parties agree that defamation has happened. You may therefore find it helpful to define what a defamation or a defamatory statement is.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Defamation refers to written or spoken statements about another person that is false. If the statement is written, the law calls it libel. If the statement is spoken, the law calls it slander. The exact definition of defamation, therefore, depends on if the <a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/libel-legal-ramifications-defences\/\">defamatory statement is libel<\/a> or slander. However, in general, there are three elements of defamation:<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">one person makes a statement about another person or business that is false;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">the author of the statement must present the statement as fact rather than opinion; and<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">the statement substantially damages the person\u2019s reputation or otherwise causes harm.\u00a0<\/span><\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400\">Below are some examples of defamation, along with some counterexamples.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b>Defamation&nbsp;<\/b><\/td><td><b>Not Defamation&nbsp;<\/b><\/td><\/tr><tr><td> <ul> <li style=\"font-weight: 400\"><span style=\"font-weight: 400\">John leaves a <a href=\"https:\/\/legalvision.co.uk\/ecommerce-online-business\/negative-business-review\/\">review<\/a> of your business saying its owner (you) stole thousands of dollars when you did not. Other customers cease business with yours as a result.&nbsp;<\/span><\/li> <li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Jane writes an article in the newspaper claiming your business is involved in drug running when this is not true. The allegations are elaborately detailed, which results in a police investigation and your business is forced to shut its doors.&nbsp;<\/span><\/li> <\/ul> <\/td><td>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">John leaves a review of your business which says he disliked your product. The statement is an opinion, and thus not defamatory.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Jane writes an article in the newspaper claiming your business is involved in drug running when this is not true. The story is so fantastical that it does not cause any damage.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You claim that a competitor is engaging in anti-competitive practices, resulting in a regulatory investigation that ultimately leads to the business closing its doors. The statement is true \u2014 the truth is an absolute defence to defamation claims.&nbsp;<\/span><\/li>\n<\/ul>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><span style=\"font-weight: 400\">&nbsp;<\/span><\/p>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+448081968584\" class=\"not-prose\">0808 196 8584<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    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If you have made a defamatory statement, it can help you settle with the aggrieved person without going to court. A suitable correction will also be made alongside the apology, which is intended to clear the person\u2019s name.<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">The first step requires the aggrieved person to alert the person who made the statement that they consider it defamatory. This is called a concerns notice. <\/span><br><p>\u00a0<\/p><br><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">The person receiving the concerns notice has 28 days to make an offer of amends. The offer must:<\/span><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">be in writing;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">declare itself as an offer to make amends; and<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">indicate which statement the offer will amend.<\/span><\/li>\n<\/ul>\n\n\n\n<p>Notably, the law does not require an offer to <a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/offer-to-make-amends\/\">make amends<\/a> to offer compensation and a public apology. However, in practice, any effective offer will include these.<\/p>\n\n\n\n<p><span style=\"font-weight: 400\">3. The statement maker can withdraw the offer at any time. The aggrieved person is not required to accept the offer.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">On the whole, it is usually a good idea to seek professional legal advice if you are at risk of formal legal proceedings. This can be a costly and timely expense for your business, so it is good to have ideas for the options available to you from an early stage.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Key Takeaways<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">As a business in a dispute over a defamatory matter, it is a good idea to make sure you know how an offer to make amends will work. The amendment procedure will typically involve a suitable correction on the statement with defamatory imputations, alongside a reasonable offer to pay damages. This can be a good way of avoiding formal defamation proceedings, which can be lengthy and costly and ultimately disrupt your focus on managing the business.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">If you need help with your business, our experienced <\/span><a href=\"https:\/\/legalvision.co.uk\/corporate-lawyers-lp\/\"><span style=\"font-weight: 400\">corporate lawyers<\/span><\/a><span style=\"font-weight: 400\"> can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today at <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our <\/span><a href=\"https:\/\/legalvision.co.uk\/membership\"><span style=\"font-weight: 400\">membership page<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400\">Frequently Asked Questions<\/span><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1668122050904\"><strong class=\"schema-faq-question\">What is defamation?<\/strong> <p class=\"schema-faq-answer\">Defamation is an untrue statement that results in a loss of reputation or harm to character.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1668122078286\"><strong class=\"schema-faq-question\"><strong>What is an offer to make amends?<\/strong><\/strong> <p class=\"schema-faq-answer\">An offer to make amends is an offer to fix a defamatory statement. It usually also comes with an apology and a payment of compensation.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"9eb4f72322\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/177007\" \/>            <input value=\"https:\/\/legalvision.co.uk\/disputes-litigation\/offer-to-make-amends\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"What is an Offer to Make Amends Following a Defamation Claim in England?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As a business owner in England, you may find yourself in a dispute with another party where a defamatory statement has been made against you. Equally, you may accidentally publish defamatory material about another person or business. In either case, if you are in this situation, it is useful to know what an offer to<a href=\"https:\/\/legalvision.co.uk\/disputes-litigation\/offer-to-make-amends\/\">Continue reading <span class=\"sr-only\">&#8220;What is an Offer to Make Amends Following a Defamation Claim in England?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13325,"featured_media":3186,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"174981,173092,3678,176205,175402,172615","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[26],"tags":[21,599,600,1061],"class_list":["post-177007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-disputes-litigation","tag-medium-business","tag-defamation","tag-business-defamation","tag-offer-to-make-amends"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is an Offer to Make Amends? | LegalVision UK<\/title>\n<meta name=\"description\" content=\"An offer to make amends can resolve many defamatory disputes. 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He specialises in disputes and commercial transactions and has experience in commercial litigation in the UK. He has completed placements at various Chambers and white shoe law firms specialising in both contentious and transactional law, and served as a Parliamentary Intern in the House of Commons. In addition, he also has experience in advocacy through having worked at an international NGO. Qualifications: Masters of Laws (LLM), BPP Law School, BA, Jurisprudence, University of Oxford; MSc, Political Theory, London School of Economics and Political Science (LSE).","sameAs":["https:\/\/www.linkedin.com\/in\/efe-kati\/"],"url":"https:\/\/legalvision.co.uk\/author\/efekati\/"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/disputes-litigation\/offer-to-make-amends\/#faq-question-1668122050904","name":"What is defamation?","acceptedAnswer":{"@type":"Answer","text":"Defamation is an untrue statement that results in a loss of reputation or harm to character.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/legalvision.co.uk\/disputes-litigation\/offer-to-make-amends\/#faq-question-1668122078286","name":"What is an offer to make amends?","acceptedAnswer":{"@type":"Answer","text":"An offer to make amends is an offer to fix a defamatory statement. It usually also comes with an apology and a payment of compensation.","inLanguage":"en-GB"},"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/177007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/users\/13325"}],"replies":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/comments?post=177007"}],"version-history":[{"count":3,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/177007\/revisions"}],"predecessor-version":[{"id":187925,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/posts\/177007\/revisions\/187925"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media\/3186"}],"wp:attachment":[{"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/media?parent=177007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/categories?post=177007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legalvision.co.uk\/api\/wp\/v2\/tags?post=177007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}