{"id":172994,"date":"2022-07-28T07:18:43","date_gmt":"2022-07-28T06:18:43","guid":{"rendered":"https:\/\/legalvision.co.uk\/?p=172994"},"modified":"2025-01-09T10:06:24","modified_gmt":"2025-01-09T10:06:24","slug":"ico-affect-business","status":"publish","type":"post","link":"https:\/\/legalvision.co.uk\/data-privacy-it\/ico-affect-business\/","title":{"rendered":"Who Are the ICO and How Can They Affect the Running of Your Business in England?\u00a0 \u00a0"},"content":{"rendered":"\n<p>Your company can only process information following the data protection rules of England. The General Data Protection Regulation (GDPR) and the <em>Data Protection Act<\/em> govern these rules in the UK. The <a href=\"https:\/\/ico.org.uk\/\">Information Commissioner\u2019s Office<\/a> (the ICO) is an independent body that enforces these data protection rights. This article will explain the identity and purpose of the Information Commissioner&#8217;s Office to ensure your business complies with data privacy rules and avoids financial penalties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is the Purpose of the ICO?<\/h2>\n\n\n\n<p>The ICO has several essential duties concerning data protection law, which include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>providing detailed guidance on data protection principles and obligations on their <a href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/ico-website-important\/\">website<\/a>;<\/li>\n\n\n\n<li>investigating GDPR-related complaints; and<\/li>\n\n\n\n<li><a href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/ico-decide-fine-company\/\">issuing fines<\/a> to companies who commit personal data breaches and fail to follow good practices when processing personal data.<\/li>\n<\/ul>\n\n\n\n<p>Let us explore each in turn below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">ICO Guidance on Data Protection Issues<\/h2>\n\n\n\n<p>The ICO&#8217;s website provides usual information on rights and how to process employee, customer and third-party data. For example, the ICO&#8217;s Employment Practices Code is a valuable guide to handling information relating to recruitment, employee records and staff monitoring. In addition, the ICO will consider how your business processes personal data. <\/p>\n\n\n\n<div  class=\"box box--icon box--info\">\n    <!-- wp:paragraph -->\n<p>The definition of processing is extensive and can include any or all of the below:<\/p>\n<!-- \/wp:paragraph --> <!-- wp:list -->\n<ul>\n<li>storage;<\/li>\n<li>recording;<\/li>\n<li>retrieval;<\/li>\n<li>disclosure;<\/li>\n<li>alteration; and<\/li>\n<li>deletion.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<\/div>\n\n\n\n<p>It is easy to see how the ICO can intrude into your company&#8217;s affairs upon receiving complaints relating to the above.&nbsp;<\/p>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+448081968584\" class=\"not-prose\">0808 196 8584<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div class=\"not-prose flex justify-center text-left gform_input_bg_white    \">\n    <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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Such complaints usually concern alleged breaches of the UK GDPR.<\/p>\n\n\n\n<p>The most common situations in which your company could face an ICO investigation include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>failure to correctly handle a Subject Access Request;<\/li>\n\n\n\n<li>using personal information without consent or lawful purpose;<\/li>\n\n\n\n<li>failing to report an applicable personal data breach to the ICO within the relevant 72-hour window; and<\/li>\n\n\n\n<li>unlawful monitoring of staff at work.<\/li>\n<\/ul>\n\n\n\n<div  class=\"box box--icon box--info\">\n    <p>The ICO will grade data protection breaches differently depending on their severity. Thus, they will consider a lesser punishment for a one-day delay for a Subject Access Request than an intentional failure to report a significant personal data breach.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">ICO Fines<\/h2>\n\n\n\n<p>If the ICO investigation determines your business breaches data protection rules, your company may receive a fine. The <a href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/biggest-fines-ico\/\">maximum ICO fine<\/a> is \u00a317.5m (or 4% of annual global turnover). Realistically, most&nbsp;ICO fines range between thousands or tens of thousands. This is still a lot of money for your business and worth taking steps to avoid. After all, it only requires your company to practise good data management and follow the guides on the ICO website to avoid financial penalties.<\/p>\n\n\n\n<p>Suppose your company commits a minor data protection breach, but the ICO believe it was unintentional, and your organisation was doing its best to comply. In that case, the ICO can choose to provide a written warning letter instead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key Takeaways<\/h2>\n\n\n\n<p>The ICO acts as the referee for data protection purposes in England. If your organisation commits a data protection breach, the ICO has the power to issue a fine. In doing so, it will consider the public interest and its role in protecting the data of individuals. Your business must be aware of the ICO and its GDPR compliance guides to ensure you have all the facts. Unfortunately, arguing that you had no prior knowledge of your company&#8217;s data protection obligations is a poor excuse.<\/p>\n\n\n\n<p>If you need help with data protection rules and ensuring good relations with the ICO, our experienced <a href=\"https:\/\/legalvision.co.uk\/it-lawyers-lp\/\">Data, Privacy and IT<\/a> lawyers can assist as part of our LegalVision membership.&nbsp; For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents.&nbsp; Call us today on <a href=\"tel:+448081968584\" class=\"AVANSERnumber dynamic-number\">0808 196 8584<\/a> or visit our <a href=\"https:\/\/legalvision.co.uk\/membership\/\">membership page<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1658988535011\"><strong class=\"schema-faq-question\"><strong>What types of situations come under &#8216;monitoring at work&#8217; investigations?<\/strong><\/strong> <p class=\"schema-faq-answer\">This typically relates to complaints about inappropriate CCTV surveillance at work. There are rules to protect staff against secret audio or video surveillance in the workplace other than in specified circumstances. Apart from extreme cases, your company is usually required to signpost all CCTV cameras in the workplace.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1658988547944\"><strong class=\"schema-faq-question\"><strong>When does my organisation have to report a &#8216;personal data breach&#8217;?<\/strong><\/strong> <p class=\"schema-faq-answer\">When personal data and information get into the wrong hands and could cause harm. For example, suppose someone hacked your workplace network and took your employees&#8217; details (such as full name, address and date of birth). This would put them at risk of identity theft, requiring you to refer this to the ICO.<\/p> <\/div> <\/div>\n\n\n\n\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"9eb4f72322\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/172994\" \/>            <input value=\"https:\/\/legalvision.co.uk\/data-privacy-it\/ico-affect-business\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"Who Are the ICO and How Can They Affect the Running of Your Business in England?\u00a0 \u00a0\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your company can only process information following the data protection rules of England. The General Data Protection Regulation (GDPR) and the Data Protection Act govern these rules in the UK. The Information Commissioner\u2019s Office (the ICO) is an independent body that enforces these data protection rights. This article will explain the identity and purpose of<a href=\"https:\/\/legalvision.co.uk\/data-privacy-it\/ico-affect-business\/\">Continue reading <span class=\"sr-only\">&#8220;Who Are the ICO and How Can They Affect the Running of Your Business in England?\u00a0 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